Anna Matchneva on Nov 11, 2013
I was really looking forward to receiving the play stand. After placing an order on Sept 25, I am still waiting for it and it is Nov 11. The communication with the seller is very poor and delayed. The play stand might be very nice but I would not recommend purchasing it here due to poor customer service. My friend ended up getting her play stand at Little Colorado and it arrived in 3 days!
David responded on Nov 18, 2013
While this item did take a while to ship due to a virus that ran through my household. The item was shipped to her on Oct. 25th priority mail and was refused 2 days later and returned to me. She had claimed she never even looked at it and that a shipping company refused it. I immediately offered to resend at my cost or refund her payment. I refunded the money and am out the $68 plus fees it cost me. I just wish she would have asked for the refund before having me send it and being out all that money. I am a waldorf parent and I am not a big toy manufacturer.
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