Announcement
SHIPPING FAQ -
FREE SHIPPING DOES NOT INCLUDE INSURANCE!!! This is at your own risk.
I can provide an exact amount for insured shipping once your order is completed, boxed, and weighed.
You can decide at that time if you'd like to upgrade to insured and faster shipping.
***** WE OFFER AFFORDABLE EXPEDITED OPTIONS!! (please note that programs and invitations have different expedite fees). *****
***** IMPORTANT - I generally do not respond to messages during holidays or holiday weekends.
Each order proceeds through the following steps:
1. Designing
2. Proofing
3. Printing
4. Cutting/Finishing/Assembling
5. Packing & Shipping
If you ask SPECIFIC questions in your message to me, I can respond more quickly with an answer!
SUBMITTING THE TEXT FOR PRINTING
Once you make your purchase, the wording for your invitations/programs must be messaged to me through Etsy.
1. Use upper and lowercase letters. DO NOT submit any text or words in all caps.
2. DO NOT send attachments. If you have the text already in WORD, please cut and paste it into an Etsy message. I can NOT open attachments.
3. Include with your text instructions specifying any changes to the colors or other details you would like to add or change.
STANDARD INVITATION CONTENT
Full names of bride and groom
Date
Ceremony: time, location, and address
Reception: time, location, and address
Parents' names if including them (and wording preference)
RSVP date
Other information sometimes included: directions, accommodations, wedding website, entrée choices, map, etc.
STANDARD PROGRAM CONTENT
Names, date, ceremony location (including city/state)
Order of service
Wedding party
Thank you message written to guests
In memory section
All messages need to be via Etsy so that we have a continuing record of our correspondence. If you can see the messages, I can see them. Always respond to me by using the text box immediately below the previous message.
For your convenience, there are three options for expediting that will guarantee quicker delivery of most orders. Some orders cannot be expedited due to the availability of specialty papers. PLEASE NOTE: there are higher expedite fees for invitations because we generally incur expedite fees from our suppliers.
Note: I do not make money on the expedite fees. The fee pays for my assistant(s) to come in on unscheduled workdays.
INVITATIONS ONLY Expedite Fees (includes the entire invitation set):
$30.00 - FAST: 4 weeks or less: www.etsy.com/listing/130598898/expedited-invitations-shipping-of-order - Your order will SHIP in four weeks or less. INVITATIONS ONLY
$40.00 - FASTER: within 14 business days: www.etsy.com/listing/130598701/expedited-invitations-7-14-business-days - Your order will SHIP in Fourteen business days or less. INVITATIONS ONLY
$50.00 - FASTEST: within 5 business days: www.etsy.com/listing/82458830/expedited-invitations-shipping-of-order - Your order will SHIP in Five business days or less. INVITATIONS ONLY
PROGRAMS ONLY Expedite Fees:
$10.00 - FAST: 4 weeks or less: www.etsy.com/listing/82459180/expedited-programs-shipping-of-order - Your order will SHIP in four weeks or less. PROGRAMS ONLY
$20.00 - FASTER: within 14 business days: www.etsy.com/listing/82459002/expedited-programs-7-14-business-days - Your order will SHIP in Fourteen business days or less. PROGRAMS ONLY
$30.00 - FASTEST: within 5 business days: www.etsy.com/listing/130598433/expedited-programs-shipping-of-order - Your order will SHIP in Five business days or less. PROGRAMS ONLY
Please keep in mind that the above options are for expedited service - NOT express shipping.
Please note that sometimes packages will be sent in more than one package to protect the items or to ensure faster delivery.
*******************************************************************************************
Woodlark Designs observes the following as NON-BUSINESS days
(in addition to weekends):
New Year's Eve
New Year's Day
Good Friday
Memorial Day
July 4 - Independence Day
Labor Day
Veterans’ Day
Thanksgiving Day
Black Friday (the day after Thanksgiving)
Christmas Eve
Christmas Day
*********************************************************************************************
Paper Choices for Fans (and description):
I have the following choices:
90lb standard white matte - the most popular due to the price. They are functional as fans but are not luxuriously stiff like the upgrades. People tend to hold them like they would any other type of "program" to fan themselves. Slightly cupping then. I very very rarely get any complaints on this stock, probably because the price is fantastic.
100lb shimmery cardstock - stiffer than the 90lb. These are stiffer than the above, and I have NEVER gotten any complaints on the stock - it is stiff, upscale, and very pretty.
100lb matte cardstock - stiffer than the 90lb. Moderately stiff (not quite as stiff as the shimmery but very close).
Announcement
SHIPPING FAQ -
FREE SHIPPING DOES NOT INCLUDE INSURANCE!!! This is at your own risk.
I can provide an exact amount for insured shipping once your order is completed, boxed, and weighed.
You can decide at that time if you'd like to upgrade to insured and faster shipping.
***** WE OFFER AFFORDABLE EXPEDITED OPTIONS!! (please note that programs and invitations have different expedite fees). *****
***** IMPORTANT - I generally do not respond to messages during holidays or holiday weekends.
Each order proceeds through the following steps:
1. Designing
2. Proofing
3. Printing
4. Cutting/Finishing/Assembling
5. Packing & Shipping
If you ask SPECIFIC questions in your message to me, I can respond more quickly with an answer!
SUBMITTING THE TEXT FOR PRINTING
Once you make your purchase, the wording for your invitations/programs must be messaged to me through Etsy.
1. Use upper and lowercase letters. DO NOT submit any text or words in all caps.
2. DO NOT send attachments. If you have the text already in WORD, please cut and paste it into an Etsy message. I can NOT open attachments.
3. Include with your text instructions specifying any changes to the colors or other details you would like to add or change.
STANDARD INVITATION CONTENT
Full names of bride and groom
Date
Ceremony: time, location, and address
Reception: time, location, and address
Parents' names if including them (and wording preference)
RSVP date
Other information sometimes included: directions, accommodations, wedding website, entrée choices, map, etc.
STANDARD PROGRAM CONTENT
Names, date, ceremony location (including city/state)
Order of service
Wedding party
Thank you message written to guests
In memory section
All messages need to be via Etsy so that we have a continuing record of our correspondence. If you can see the messages, I can see them. Always respond to me by using the text box immediately below the previous message.
For your convenience, there are three options for expediting that will guarantee quicker delivery of most orders. Some orders cannot be expedited due to the availability of specialty papers. PLEASE NOTE: there are higher expedite fees for invitations because we generally incur expedite fees from our suppliers.
Note: I do not make money on the expedite fees. The fee pays for my assistant(s) to come in on unscheduled workdays.
INVITATIONS ONLY Expedite Fees (includes the entire invitation set):
$30.00 - FAST: 4 weeks or less: www.etsy.com/listing/130598898/expedited-invitations-shipping-of-order - Your order will SHIP in four weeks or less. INVITATIONS ONLY
$40.00 - FASTER: within 14 business days: www.etsy.com/listing/130598701/expedited-invitations-7-14-business-days - Your order will SHIP in Fourteen business days or less. INVITATIONS ONLY
$50.00 - FASTEST: within 5 business days: www.etsy.com/listing/82458830/expedited-invitations-shipping-of-order - Your order will SHIP in Five business days or less. INVITATIONS ONLY
PROGRAMS ONLY Expedite Fees:
$10.00 - FAST: 4 weeks or less: www.etsy.com/listing/82459180/expedited-programs-shipping-of-order - Your order will SHIP in four weeks or less. PROGRAMS ONLY
$20.00 - FASTER: within 14 business days: www.etsy.com/listing/82459002/expedited-programs-7-14-business-days - Your order will SHIP in Fourteen business days or less. PROGRAMS ONLY
$30.00 - FASTEST: within 5 business days: www.etsy.com/listing/130598433/expedited-programs-shipping-of-order - Your order will SHIP in Five business days or less. PROGRAMS ONLY
Please keep in mind that the above options are for expedited service - NOT express shipping.
Please note that sometimes packages will be sent in more than one package to protect the items or to ensure faster delivery.
*******************************************************************************************
Woodlark Designs observes the following as NON-BUSINESS days
(in addition to weekends):
New Year's Eve
New Year's Day
Good Friday
Memorial Day
July 4 - Independence Day
Labor Day
Veterans’ Day
Thanksgiving Day
Black Friday (the day after Thanksgiving)
Christmas Eve
Christmas Day
*********************************************************************************************
Paper Choices for Fans (and description):
I have the following choices:
90lb standard white matte - the most popular due to the price. They are functional as fans but are not luxuriously stiff like the upgrades. People tend to hold them like they would any other type of "program" to fan themselves. Slightly cupping then. I very very rarely get any complaints on this stock, probably because the price is fantastic.
100lb shimmery cardstock - stiffer than the 90lb. These are stiffer than the above, and I have NEVER gotten any complaints on the stock - it is stiff, upscale, and very pretty.
100lb matte cardstock - stiffer than the 90lb. Moderately stiff (not quite as stiff as the shimmery but very close).
Items
Featured items
All Items
Reviews
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Lizzy on May 4, 2022
5 out of 5 starsI am so happy with my order! Ordering and shipping was quick and easy. And the quality of these cards are beautiful!
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Bryr on May 4, 2022
5 out of 5 starsThis is a lifesaver - we are trying to put together a professional looking Carnival for a Major Fundraiser and this will help us make it a reality - and the best part is we can take it down and use it year after year!
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lyndaalderman on Aug 2, 2022
5 out of 5 starsThese fans exceeded my expectations! They are beautiful and high quality, and Sondra is a dream to work with. So glad I ordered these.
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janey12590 on Jul 6, 2022
5 out of 5 starsAmazing customer service! Super communicative about the status of my order and everything arrived looking beautiful. Very excited to use these at my wedding on a hot July day! I’m sure the guests will appreciate a way to fan themselves during the ceremony :)
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Linda on Jun 4, 2022
5 out of 5 starsHappy with my order =) Too bad I’m changing my wedding theme so these don’t match. Might just use them anyways.
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teresaruettiger on May 18, 2022
5 out of 5 starsOur daughters shell design wedding fans were so beautiful- even at short notice they were created and shipped so quick! Just perfect!
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About WoodlarkDesigns
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The kids! Apparently we need a new family pic (this is several years old)! -
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I was the youngest of six!! -
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My Mad Teaparty! -
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About me!
I started my business in February, 2003 after my daughter, Kate, was born with a heart defect and I was unable to return to work (placing her in daycare was not allowed). I began as Sondra's Ink but changed the name in 2011 to Woodlark Designs.
By the way, Kate is now a healthy and active 12 year old! She had some work done on her heart on July 11, 2013, but hopefully that will be enough for a few years to give her time to grow enough for a permanent fix. :-)
It has been a wonderful adventure running my business and has allowed me to be home with my 4 kids.
I love working with my clients on new design challenges whenever possible!
Shop members
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Sondra
Owner
Shop policies
Ink and ribbon colors may not be exactly as they appear on your screen. Please be advised the colors you view may not be the same as what I view on my monitor.
FOR MATCHING ENVELOPES & PAPERS: The colors that come standard with the sets match perfectly. If a client chooses to purchase custom colors I cannot promise the ink will match the custom papers (such as navy blue pocket folders/envelopes/papers may not perfectly match my printed blue ink, red pocket folders/envelopes/papers may not match my printed red ink. Etc. This is not something I can control. Also, the different shimmery papers look different in different lighting depending on the tone of the light (daylight, warm lighting, etc.) as they reflect the lighting tone, my ink does not reflect lighting.
PLEASE do NOT put your text in the "notes to seller" box in checkout. I will not see it there. Always send messages as a response to our continuing conversation.
Please plan for your order to take the full amount of time (8 weeks) to ship out during peak wedding season. Lead time begins when the order is confirmed and paid in full.
For your convenience, there are three options for expedition that will guarantee quicker delivery of most orders. Some orders cannot be expedited due to availability of specialty papers. PLEASE NOTE: there are higher expedite fees for invitations because we generally incur expedite fees from our suppliers.
Note: I do not make money on the expedite fees. The fee pays for my assistant(s) to come in on unscheduled work days.
INVITATIONS ONLY Expedite Fees:
$30.00 - FAST: 4 weeks or less: www.etsy.com/listing/130598898/expedited-invitations-shipping-of-order - Your order will SHIP in four weeks or less. INVITATIONS ONLY
$40.00 - FASTER: within 14 business days: www.etsy.com/listing/130598701/expedited-invitations-7-14-business-days - Your order will SHIP in Fourteen business days or less. INVITATIONS ONLY
$50.00 - FASTEST: within 5 business days: www.etsy.com/listing/82458830/expedited-invitations-shipping-of-order - Your order will SHIP in Five business days or less. INVITATIONS ONLY
PROGRAMS ONLY Expedite Fees:
$10.00 - FAST: 4 weeks or less: www.etsy.com/listing/82459180/expedited-programs-shipping-of-order - Your order will SHIP in four weeks or less. PROGRAMS ONLY
$20.00 - FASTER: within 14 business days: www.etsy.com/listing/82459002/expedited-programs-7-14-business-days - Your order will SHIP in Fourteen business days or less. PROGRAMS ONLY
$30.00 - FASTEST: within 5 business days: www.etsy.com/listing/130598433/expedited-programs-shipping-of-order - Your order will SHIP in Five business days or less. PROGRAMS ONLY
Please keep in mind that the above options are for expedited service - NOT express shipping. Unless arranged otherwise, all orders are shipped via insured USPS Priority Mail which takes 2-4 days transit time. There is an additional charge for overnight shipping.
Please plan for your expedited order to take the full amount of time specified (4 weeks, 14 business days, 5 business days) to ship out during peak wedding season.
Please note that sometimes packages will be sent in more than one package to protect the items or to ensure faster delivery.
Requesting expedited shipping is the sole responsibility of the buyer. Expedited packages will always require a signature for delivery.
NOTE: I do not make money on these fees - they pay my assistant(s) to come in on unscheduled days to complete only expedited orders.
We welcome any questions you may have! All communication must be through Etsy messaging so we have a continuing record of all conversations. We do not accept Word documents. All text for printed products must be cut and pasted into a message or typed directly into the response box in Etsy messaging.
Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Digital downloads
- Items on sale
Returns and exchange details
In the unlikely event that an order contains a typo that is the fault of Woodlark Designs and there is enough time to replace the order with the exact corrected product, then we will do so and NO refund will be given. No exceptions.
In the event that there is not enough time to replace the item before the wedding/event date - the client will receive a refund upon the return of ALL of the unused and undamaged item(s) within 7 business days. All returns MUST include the original outer packaging in the return. Returns received without all of the original packaging will forfeit to a 50% refund. Due to fraud by unscrupulous Etsy clients in the past... ALL items MUST be returned and counted to receive a refund. Original packaging MUST be included in the return so that claims can be filed against the shipper in the event that the package was damaged in transit.
If there is a typo that is not corrected by the client during the proofing process, then NO REFUND will be given. If there is time to replace the product, then Woodlark designs will do so at 50% of the original price (as long as the order does not require special-order replacement materials). Assembly charges cannot be discounted but will be charged in full for the replacement order. Shipping will be the client's responsibility.
Digital files are not refundable. Custom drawn designs are not refundable. Custom drawn holiday cards are not refundable.
SPECIAL ORDER RIBBONS AND CARD STOCKS CANNOT BE RETURNED.
Please note: Ink, paper, and ribbon colors may not be exactly as they appear on your screen. Please be advised the colors you view may not be the same as what I view on my monitor.
FOR SPECIAL ORDERED ENVELOPES & PAPERS:
The colors that come standard with the sets match perfectly. If a client chooses to purchase custom colors I cannot promise the ink will match the custom papers (such as navy blue pocket folders/envelopes/papers may not perfectly match my printed blue ink, red pocket folders/envelopes/papers may not match my printed red ink. Etc. This is not something I can control. Also, the different shimmery papers look different in different lighting depending on the tone of the light (daylight, warm lighting, etc.) as they reflect the lighting tone, my ink does not reflect lighting. If the custom colors are not what you expected, you will not get a refund, however, I can print new ones at the cost of the replacement paper stock (envelopes, paper, cardstock, tags).
Payment
You can also pay with a CREDIT CARD through paypal without actually signing up for paypal. To learn more please check out the following link:
https://www.etsy.com/help/article/224
Orders are not considered "active" until paid for in full.
For your planning purposes...
PEAK WEDDING SEASON IS APRIL 1 - SEPTEMBER 1. PEAK SEASON LEAD TIME IS 6-8 WEEKS FROM PAYMENT TO SHIPPING. Please plan for your order to take the full amount of time (8 weeks) to ship out during peak wedding season. Lead time begins when the order is confirmed and paid in full.
From September 2 through March 31, non-peak season, lead time is 4 - 8 weeks. Again, lead time begins when the order is confirmed and paid in full.
For your convenience, there are three expedited options that will guarantee For your convenience, there are three options for expedition that will guarantee quicker delivery of most orders. Some orders cannot be expedited due to availability of specialty papers. PLEASE NOTE: there are higher expedite fees for invitations because we generally incur expedite fees from our suppliers.
Note: I do not make money on the expedite fees. The fee pays for my assistant(s) to come in on unscheduled work days.
INVITATIONS ONLY Expedite Fees:
$30.00 - FAST: 4 weeks or less: www.etsy.com/listing/130598898/expedited-invitations-shipping-of-order - Your order will SHIP in four weeks or less. INVITATIONS ONLY
$40.00 - FASTER: within 14 business days: www.etsy.com/listing/130598701/expedited-invitations-7-14-business-days - Your order will SHIP in Fourteen business days or less. INVITATIONS ONLY
$50.00 - FASTEST: within 5 business days: www.etsy.com/listing/82458830/expedited-invitations-shipping-of-order - Your order will SHIP in Five business days or less. INVITATIONS ONLY
PROGRAMS ONLY Expedite Fees:
$10.00 - FAST: 4 weeks or less: www.etsy.com/listing/82459180/expedited-programs-shipping-of-order - Your order will SHIP in four weeks or less. PROGRAMS ONLY
$20.00 - FASTER: within 14 business days: www.etsy.com/listing/82459002/expedited-programs-7-14-business-days - Your order will SHIP in Fourteen business days or less. PROGRAMS ONLY
$30.00 - FASTEST: within 5 business days: www.etsy.com/listing/130598433/expedited-programs-shipping-of-order - Your order will SHIP in Five business days or less. PROGRAMS ONLY
Please keep in mind that the above options are for expedited service - NOT express shipping. Unless arranged otherwise, all orders are shipped via insured USPS Priority Mail which takes 2-4 days transit time. There is an additional charge for overnight shipping.
Please plan for your expedited order to take the full amount of time specified (4 weeks, 14 business days, 5 business days) to ship out during peak wedding season.
Please note that sometimes packages will be sent in more than one package to protect the items or to ensure faster delivery.
INTERNATIONAL ORDERS:
CUSTOMS DELAYS, BROKER FEES, AND DUTY FEES ARE THE SOLE RESPONSIBILITY OF THE CUSTOMER.
For some items we cannot give the actual shipping in the listing due to package weight and size, it will be determined when the order is completed and packed. If the amount due is less than $15 USD Woodlark Designs will cover it. If it exceeds $15 USD the customer will be responsible to pay the amount due prior to shipping.
Shipping
Shipping fees are non-refundable.
EXPEDITED SHIPPING is up to the CUSTOMER to request. Per ETSY policies, transit delays are not the seller's responsibility http://www.etsy.com/help/article/479
INTERNATIONAL ORDERS:
CUSTOMS DELAYS, BROKER FEES, AND DUTY FEES ARE THE SOLE RESPONSIBILITY OF THE CUSTOMER.
For some items we cannot give the actual shipping in the listing due to package weight and size, it will be determined when the order is completed and packed. If the amount due is less than $15 USD Woodlark Designs will cover it. If it exceeds $15 USD the customer will be responsible to pay the amount due prior to shipping.
Additional policies and FAQs
Assembly fees are non refundable. All items are UNASSEMBLED unless the customer requests and pays for assembly.
MATCHING PIECES AVAILABLE UPON REQUEST:
Save- the-Dates, Invitations, Pocket Folders, Programs,
Thank You Cards, "Welcome Cards" for hotel rooms, Favor Tags, Place Cards, Menus, Table Numbers