Woolenfashionshop

100 % pure wool, simple and pretty design!

Riga, Latvia | 3018 Sales on Etsy

5 out of 5 stars
(791 reviews including ratings from DaWanda)

Shop owner

Contact

Response time: within 24 hours

Announcement   NEWS! We are happy to offer you our newest clothing line - linen clothes for kids! Please find the items in the section - Linen clothing for kids.
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We knit and offer pure 100% natural woolen clothes for women, men and kids.
Each woolen garment is handmade.
Our woolen clothes are warm, you will enjoy their simple and pretty design!

Announcement

Last updated on May 10, 2018

NEWS! We are happy to offer you our newest clothing line - linen clothes for kids! Please find the items in the section - Linen clothing for kids.
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We knit and offer pure 100% natural woolen clothes for women, men and kids.
Each woolen garment is handmade.
Our woolen clothes are warm, you will enjoy their simple and pretty design!

Diana and Arturs

Contact shop owner

Diana and Arturs

Response time: within 24 hours
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Reviews

Average item review
5 out of 5 stars
(791)
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Shop policies

Last updated on September 28, 2018
Thank you so much for stopping by our shop!
We knit and offer pure 100% natural woolen clothes for women, men and kids.
Each woolen garment is handmade.
Our woolen clothes are warm, you will enjoy their simple and pretty design!
More of our knits are available at www.woolenfashion.com

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 5 days of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
All items are made to order - are a custom combination of size/color/material and cannot be returned or exchanged according to the Regulations of the Republic of Latvia Article 15.3. "products made according to the instructions of the customer cannot be replaced or returned". If you have any questions about sizes, materials etc. - please do not hesitate to contact us.

If you are unhappy with your purchase, please let us know immediately, so the issue can be resolved (no later than 48 hours after acceptance of delivery - thereafter is no longer accepting claims).

If for some/certain reason, return of the item is required and is accepted--

--the item must be returned within 5 days after you received your purchase.To be eligible for a return, the item must be unused, in the same condition that you received it and the item must also have its original label. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the original/initial cost of the shipping will be deducted from your refund.

By placing an order, you confirm having read the shop policies.
Payment
Dear Customer, the CURRENT TURNAROUND/KNITTING TIME is around 3 weeks for your order to be handmade. Although for some single items it might be quicker. If you have a specific date by which you want to receive the order, please contact us prior to purchase.---
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Usually we make and send out items within 7-10 days (gloves, socks, hats, scarves, accessories, etc.) and 10-14 days (sweaters, cardigans, waistcoats, etc.) after a purchase confirmation.

Note! There may also be a longer term of the processing/knitting (it depends on the demand for a given period). You will be informed about the processing/knitting time after receipt of the order. All the actual information also can be found on our Etsy information window or requested and received through e-mail or Convo.

If you have a specific date by which you want/need to receive the order, please contact us prior to purchase.

In order to ensure timely execution of orders and logistics, we accept an order cancellation and return of money no later than 5 days after receipt of the order or no later than one day prior to commencement of order execution, if the execution time is less than 5 days. Once the order is started to execute / to knit - order cancellation is no longer possible. If there is any uncertainty in relation to the cancellation of your order, please contact us.
Shipping
International delivery to the USA , Canada, Japan usually takes 6-14 days, to Australia takes about 7 - 20 days, to Europe takes about 2 -5 working days with Registered A Priority Mail. However, these shipping times are estimates not guarantees.
Please note - we are not able to affect the postal work and we are not responsible for any delays of post service due to holidays or weather conditions and any damage or loss caused by a postal service.
Additional policies and FAQs
We do Custom orders - please note - the customer is responsible for all the customized information - such as, style of the item, size, individual measurements, material and color - the himself requested, sent and approved (since it's via online, we are unable to verify the information, eg. individual measurements). If you have any questions about sizes, materials, colors etc. - please do not hesitate to contact us.

We do wholesale - please contact us for further information.
Privacy
1. Personal information--
To fulfil your order, you must provide us with a certain information, such as your name, postal address and the details of the item/s that you’re ordering. You may also choose to provide us with additional personal information (eg. individual measurements) for a custom order if you contact us directly.
2. The legal basis we rely on to collect, use, and share your personal information (Why we need your personal information and how we use it)--
We rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide our services, such as when we use your information to fulfil and to ship your order or to provide a customer support;
• if necessary to comply with a legal obligation or in connection with a legal claim, such as retaining information about your purchases if required by tax law.
3. The third parties with whom we share your personal information
Information sharing and disclosure—
• Service providers, such as delivery companies. We will share your personal information (name and postal address) with these third parties (delivery/transport companies), but only to the extent necessary to perform these services.
4. Data retention--
We retain your personal information only for as long as necessary to provide you with our services.
5. Our Customers’ rights regarding our use of their personal information and our contact details
Your Rights--
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases:
• Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information.
• Change, delete. You may also have rights to change or delete your personal information.

How to contact us--
If you have any questions or concerns, you may contact us via Etsy Convo or by e-mail - info [!at] woolenfashion.com.