WoollyClouds

Unique decor for modern interiors

Kyiv, Ukraine 5999 Sales On Etsy since 2014

5 out of 5 stars (1135)

WoollyClouds

Unique decor for modern interiors

Kyiv, Ukraine | 5999 Sales

All Items

Andrew

Contact shop owner

Andrew

Reviews

Average item review
5 out of 5 stars
(1135)
See reviews that mention:
quality 251 shipping 166 customer service 74

Shop policies

Last updated on February 14, 2019

Accepted payment methods

Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Returns are welcome within 21 days after delivery.
In case your item is damaged in transit - which hopefully will never happen as I do pack orders very carefully! - I am happy to replace it.
If buyer changes mind I will issue refund on item only after I receive item (excluding shipping cost). It must be securely packed as shipped.
No returns on Custom orders except due to shipping damages.
Payment
I accept PayPal only.
If you do not have PayPal account you can also pay to my PayPal with your credit card. How to use your credit card: https://www.etsy.com/help/article/339

You can check the status of your payment in your Paypal account.
Shipping
Your items will be shipped only after the payment is cleared.

You'll receive the note from Etsy once your order has been shipped.

✈ Shipping address ✈
Please make sure your Etsy address is correct during the checkout. I will send your package to this address.

✈ Delivery time ✈
4 days to 14 days for Europe ( up to month for Italy )
7 days to 4 weeks for USA
2 weeks to 2 month for Canada
2 weeks to 2 month for Australia and everywhere else
Please note, transit time may vary depending on your location and customs processing, so I can’t guarantee exact arrival time.

✈ Shipping method ✈
All items will be shipped by via international registered airmail from Kiev, Ukraine
It includes tracking number (it will be sent in e-mail notification). Each package has delivery confirmation.
Please note: some local postal services do not provide on-line tracking for international registered airmail. Such as: Germany, UK, France, Italy and Australian post. So I can track your package only while it's in Ukraine.

If you prefer me to use any other mail service(faster or express mail,with delivery confirmation, tracking number etc) please contact me before placing your order. I will provide you with other solutions which are available.

✈ Custom Fees and Duties ✈
Customers are responsible for any fees, taxes, and duties associated with shipping & purchasing to their respective countries.
Additional policies and FAQs
I welcome enquiries on special order, large quantities or wholesale.
I am always happy to hear from you, and will gratefully receive feedback and comments in order to improve my services!