WoollyClouds

Unique decor for modern interiors

| Kyiv, Ukraine
22,387 Sales | 5 out of 5 stars

Star Seller.

This seller has a history of 5-star reviews, shipping on time, and replying quickly when they got any messages.

Announcement    Welcome to Woolly Clouds on Etsy. We design and produce exclusive and functional things for modern interiors. All our products can be customized - storage baskets, desk mats, seat cushions, table decor. Please message us and let us know what you need.

-Woolly Clouds team

Announcement

Last updated on May 26, 2021

Welcome to Woolly Clouds on Etsy. We design and produce exclusive and functional things for modern interiors. All our products can be customized - storage baskets, desk mats, seat cushions, table decor. Please message us and let us know what you need.

-Woolly Clouds team

Items

22387 Sales
 

All Items

Andrew

Contact shop owner

Andrew

Reviews

Average item review
5 out of 5 stars
(3308)
See reviews that mention:
Quality 953 Shipping 528 Customer service 293

About WoollyClouds

Sales 22,387
On Etsy since 2014

Shop members

  • Andrew

    Owner

  • Kate

    Designer

Shop policies

Last updated on April 2, 2021

Accepted payment methods

Paypal
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Returns are welcome within 21 days after delivery.
In case your item is damaged in transit - which hopefully will never happen as I do pack orders very carefully! - I am happy to replace it.
If a Buyer changes their mind, I will issue a refund on an item only after I receive it (excluding handling fee). The item must be securely packed as shipped. The return shipment is made at the expense of a Buyer.
If the fault for a non-delivered shipment is on the Buyer’s side (including, but not limited to: addressee could not be located; wrong or insufficient address; addressee was absent at the time of delivery; the delivery was not rescheduled), the shipping fee is paid by the Buyer then in case of repeated shipment or refund.
No returns on Custom orders, except due to shipping damages.
Payment
I accept PayPal only.
Shipping
Your items will be shipped only after the payment is cleared.

You'll receive the note from Etsy once your order has been shipped.

✈ Shipping address ✈
Please make sure your Etsy address is correct during the checkout. I will send your package to this address.

✈ Delivery time ✈
4 days to 14 days for Europe ( up to 1 month for Italy )
7 days to 4 weeks for USA
2 weeks to 2 month for Canada
2 weeks to 2 month for Australia and everywhere else
Please note, transit time may vary depending on your location and customs processing, so I can’t guarantee exact arrival time.

✈ Shipping method ✈
All items will be shipped by international registered airmail from Kiev, Ukraine.
It includes tracking number (it will be sent in e-mail notification). Each package has delivery confirmation.
Please note: some local postal services do not provide on-line tracking for international registered airmail. Such as: Germany, UK, France, Italy, Canada and Australian post. So I can track your package only while it's in Ukraine.

If you prefer to use any other mail service (faster or express mail, with delivery confirmation, tracking number, etc.), please contact me before placing your order. I will provide you with other solutions which are available.

✈ Custom Fees and Duties ✈
Import duties, taxes and charges are not included in the item price or shipping charges.
These charges are the responsibility of a Buyer.
Please check with your country's customs office to determine what these additional costs will be prior to buying.
The charges are normally collected when you receive or pick up the item. Please do not confuse them for additional shipping charges.
Additional policies and FAQs
I welcome enquiries on special orders, large quantities or wholesale.
I am always happy to hear from you, and will gratefully receive feedback and comments in order to improve my services!