Announcement Handmade Australian artist teddy bears and animals, gifts, art and more by Di.
Handmade Australian artist teddy bears and animals, gifts, art and more by Di.
I love quirky, unique items that capture your heart and make you smile.
The Woollybuttbears etsy store began in 2008. I don't earn a living from my craft, but, I earn enough to pay for materials which is really great.
Each item is unique and handmade by me, a lot of love, time and patience go into my creations, I hope you love them as much as I do making them.
I've always been into creative arts. My life followed a different direction for a while, but, my creative side surfaced again and I couldn't afford to ignore it. In 2006 I started selling my creations on various websites & Woollybuttbears was born.
Accepted payment methods
- Accepts Etsy gift cards
As we are based in Australia all items are listed in Australian Dollars, but, the Etsy system allows you to view prices in your own currency. The Etsy system has it's own currency conversion rates which can change on a daily basis. We have no control over currency conversion rates. Pricing is correct at the time you view an item, we are unable to change pricing to reflect yesterday's currency rates or vice versa.
I use paypal for payment. You do not have to sign up for paypal, but, you can use their system to pay via credit card.
I will also accept direct bank transfer within Australia (from major Australian banks only) or Australia Post Money Order (within Australia only). Please contact me if you prefer to pay via either of these for further info.
**please note that your order will not be posted until your payment clears***
Please only purchase if you are serious as I cannot refund money for changes of mind or cancellations.
We provide a choice of postage rates including: Registered Post (recommended), postage with extra insurance (recommended) or normal postage (at your own risk if item goes missing).
Your purchase will be posted to the address on the etsy invoice, please advise if you prefer shipping to another address.
We try to use as many recycled products as possible in the packing process so as to be more friendly to the planet. If an item needs to be made to order you will be notified of the time frame needed for me to complete this.
***Should you require tracking and or insurance please contact me for a quote as this costs extra**. (we cannot take responsibility for items that go missing in the post see refund policy below for more info).
As a purchaser you are responsible for any custom duties payable in your country and please check with your countries import customs for any items that are not allowed to be imported.
Refunds and Exchanges
At this time I am unable to offer refunds or exchanges for a change of mind ie: you don't like the colour, size etc. Please think seriously before you purchase.
I try to photograph items as clearly as possible and computer monitor colours can differ.
As most of my items are individual pieces of art taking many hours to complete, refunds or exchanges will be made on a case by case basis but you must contact me within 48 hours of receiving the item.
If an item is accepted for refund/exchange the item should be returned to me at the purchasers cost in original as new condition. The item should be returned to me within 7 days.
I can take no responsibility for items not covered by registered post tracking/insurance which you must request when purchasing (unless included in the overall cost).
I can take no responsibility for items that go missing in the post unless they are covered by insurance and registered post tracking.
If your item does not arrive within 1 month (international) or 2 weeks (within Australia) please contact me. I am unable to follow up items after this time. Refunds or Exchange are only offered to items that have been insured or have registered post.
I am really happy to try and address any concerns you might have, please contact me in the first instance as soon as possible. Thankyou.
Additional policies and FAQs
After this regular invoices will be sent to you via paypal for an amount agreed to (ie: $20, $30, $40) in either a weekly, fortnightly or monthly period as agreed to.
Item to be paid for within 2 months.
I am pretty flexible so if you have any questions please contact me and I'll be happy to help. I know life gets busy sometimes and things happen, please contact me if you are having difficulty with payment.