WorkingHandsbyEli's Shop Policies


Welcome to my Etsy shop!
All my creations are handmade using mostly beads and semiprecious stone.
If you have any question or doubt contact me and i'll be glad to answer.
I hope you'll enjoy my handmade works! :)


I accept PayPal for payments.
I'll wait 3 days, from the purchase, for the payment. After these 3 days i will contact the buyer and if I will not receive response within a further 3 days i'll relist the item.


I ship within 3 business days from the payment received, to the address you have written on Etsy. Please let me know if you need to receive the item to any other address.
I ship items by Poste Italiane and I'm not responsible for damage, loss or postal delays. I'll alert you when the item will be shipped.
International delivery can take about 10-30 days.
International buyers are responsible for any taxes and customs duties to their countries.

Refunds and Exchanges

If you're not satisfied with the purchased item, contact me and we'll find together a solution.
If you decide to return the item, you can do it within 7 days from the receipt and I'll refund (by Pay Pal) the cost of the item, but not the return shipping costs.

Last Updated November 28, 2015