I do not accept returns and only accept cancellations within one hour of purchase.

All taxes charged are by processed and collected as required. I do not set the tax rates. Cancellations are only available within one hour of purchase. Thank you

FAQ.

1. Is local pick up available? On occasion we can accommodate local pick up with prior arrangements. Some listings are local pick up or buyer paid shipping, contact for more information.

2. Oversized items. From the outside of the standard, automated process, oversized items will be charged the actual shipping cost plus handling.

3. What happens when a fixed shipping price listed doesn't match the actually shipping cost? At Wyldebyrd Art we try to offer the best and most accurate shipping costs known at the time of posting the listing. Many of the items are priced at a fixed cost. However shipping costs vary from coast to coast from our Arizona location. There are times when a quoted price is inaccurate. Our policy to is own the variance up to 10% of the purchase price of the item. If the shipping variance is over 10% a message will be sent to discuss the options. An actual shipping quote will be provided to verify with the customer the price reflected for shipping. Most of our items are also boxed professionally at a third party location. Locally at Power Postal in Mesa. Wyldebyrd Art factors in these packing costs into the shipping price provided.

4. Can I use my own FedEx of UPS account? Yes, the cost paid towards shipping will be refunded minus the cost of packaging the item. Since we have most of our items professionally packed at Power Postal in Mesa. When the cost of packaging is forward via invoice, this cost is deducted from the shipping cost paid and the remaining amount is refunded. This is a common practice for many customers who have an account and want to utilize it for their discount.

5. My package was damaged or lost. Typically each package is insured by Wyldebyrd Art either by third party or internally. It is the purchasers responsibility to follow either USPS, UPS, or FedEx policy for filling a claim. After the claim has been initiated and followed through Wyldebyrd Art will participate with the investigation. If externally insured the loss or damage will be covered by the insurance company, if internally insured after the claim loss it will be covered by Wyldebyrd Art. If the purchaser does not follow through with the claim within 5 business days of receipt of the item Wyldebyrd Art will not cover the loss.

6. Is each item as pictured? Some listings are for one of ten and there are minor variances in items. For example when our stock is for 10 galley carts, the one sent will be of the same branding but may have minor variances. If it was a blue Air China cart, a blue Air China cart of the same size will be sent.

7. Why is shipping delayed? Wyldebyrd Art is run by Southwest Airlines Captain Lance Lockhart, his flying and personal schedule at times limits his ability to ship items until he returns home. During especially busy seasons larger items may take up to two weeks to process before shipping. Typically smaller items in stock ship weekly when available.

8. All orders will be given a tracking number. Tracking of packages is the responsibility of the purchaser. Wyldebyrd Art is not responsible for the speed or delays of the shipping provider during periods of high volume or acts of nature.

Please read the description of the items. Many of these are used pieces of aircraft skin that are repurposed. There are imperfections on pieces. I do not accept returns from customers. I do not control shipping projections and have no control over shipping once it is placed into the system. All requests should be made with the shipping carrier. Etsy tracking is associated with your order. Thank you.

International shipping takes longer than expected.

Estimated time for shipping is the time it takes for me to process items in the shop, not the arrival time. Shipping still takes however long the shipping system takes.