WylderJane's Shop Policies
Welcome to the wonderful world of Wylder Jane and thank you for popping sround to our little store! We are based in South Africa so please allow 24 hrs to reply to any convos. Once a order is placed your beautiful new Wylder Jane Bag will be shipped to you within 48hrs. If you have any questions please do not hesitate to send us a convo!
You can make payment via PayPal or Credit Card. If you wish to cancel your order, please let us know within 24 hrs of purchase.
All items are shipped from Denver, CO via UPS. All items are shipped with a tracking number.
Refunds and Exchanges
If you wish to return a item due to a manufacturing fault, we need to be informed of the fault within 7 days of you receiving the item, and the items needs to be shipped back to us within 14 days of purchase. In this case we will either refund you or your bag will be replaced, your choice.
If the bag is damaged due to mis-use, we will not take responsibility for that.
Additional Policies and FAQs
Unfortunately we do not take custom order on bag to change the design. If you wish to contact us about Wholesale please pop us a convo, or follow through the links to our wholesale Etsy shop.
Wylder Jane, LLC
wylderjane [!at] gmail.com
Last Updated February 24, 2015