XDDesigns

Custom Designed Gifts, Pillows, Watches & More

Hartford, Connecticut

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

XDDesigns is taking a short break

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Note from shop owner We are no longer accepting new orders for the time being due to Covid-19 related issues. We will continue fulfilling orders that have been placed. We will continue to support through our customer service Mon-Fri from 9 AM to 6 PM.

Thank you!
Matt & Heather,
XDDESIGNS

Note from shop owner

Last updated on Mar 11, 2021

We are no longer accepting new orders for the time being due to Covid-19 related issues. We will continue fulfilling orders that have been placed. We will continue to support through our customer service Mon-Fri from 9 AM to 6 PM.

Thank you!
Matt & Heather,
XDDESIGNS

Matt and Heather

Contact shop owner

Matt and Heather

Reviews

Average item review
3.5 out of 5 stars
(853)
See reviews that mention:
Quality 130 Shipping 136 Customer service 127

About XDDesigns

Sales 4,063
On Etsy since 2012

XDDesigns simply wants to make the best designed products in the world.

XDDesigns started when Heather and Matt met. It was a story of love and creativity. Heather studied art in school and Matt went to school for English. Neither Heather or Matt utilized their very expensive degrees for anything but instead worked in normal 9-5 jobs. To do something outside the norm, XDDesigns was born in 2010. Since than it has grown and now has 3 incredibly creative and hard working members.

We design all of our cases, shirts, etc. Our image design program has seen countless hours of use. XDDesigns is a lot of work; however, our team loves every minute of crafting and designing.

And thanks to our wonderful customers. Our work has become so much more than just a labor of love. We are closing in on 2,000 orders on Etsy. Thanks so much.

Recently, XDDesigns has become a collaborative of new designers and artists. Check back to see what new products we will be making.

Shop members

  • Matt

    Owner, Designer, Maker

    Matt has a degree in English and served in the military. He has interesting perceptions and ideas and with his team's help is able to bring those interesting ideas to life.

  • Heather

    Owner, Customer Service, Designer

Shop policies

Last updated on March 6, 2020
Welcome to XDDesigns. We create exceptionally beautiful and creative custom designed products. And we love helping you create your very own one of a kind pieces as well. Our products are all produced on demand with our state of the art crafting techniques that ensure your custom designed product is not only beautiful but resilient as well. We ship all of our products worldwide.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
We strive to create the most beautiful pieces that we are not only proud of but also you are excited to get. If there ever is an issue we want to hear about it. We offer a 15 day (after you receive your product) money back guarantee that you will love your product.

***We cannot exchange personally customized orders***
Payment
XD Designs welcomes most payment forms including checks, all major credit cards, debit cards, PayPal and money orders.
Shipping
U.S. Shipping:

Phone Case- 3-5 business day processing and 2-3 business day shipping

Mousepad- 3-5 business day processing and 2-3 business day shipping

Economy Canvas- 10-18 business day processing and 3-5 business day shipping

Express Canvas- 2-5 business day processing and 3-5 business day shipping

Poster- 2-5 business day processing and 3-5 business day shipping

T-Shirt- 2-7 business day processing and 2-3 business day shipping

Pillow Case- 3-5 business day processing and 3-5 business day shipping

Watch- 10-18 business day processing and 3-5 business day shipping


All international orders will have the same processing time with 10-14 business day shipping
*We are not responsible for any customs related shipping delays
Additional policies and FAQs
XD Designs does offer bulk and wholesale purchases with great discount options. Email us and we will get you informed with our bulk order rubric and shipping discounts.

More information

Last updated on Mar 6, 2020
Frequently asked questions
How many days does it take for my order to process?

U.S Shipping:

Phone Case- 3-5 business day processing and 2-5 business day shipping

Mousepad- 3-5 business day processing and 2-5 business day shipping

Economy Canvas- 10-23 business day processing and 2-5 business day shipping

Express Canvas- 3-5 business day processing and 2-5 business day shipping

Poster- 3-5 business day processing and 2-5 business day shipping

T-Shirt- 3-5 business day processing and 2-5 business day shipping

Pillow Case- 3-5 business day processing and 2-5 business day shipping

Watch- 10-23 business day processing and 2-5 business day shipping


All international orders will have the same processing time with 10-14 business day shipping
*We are not responsible for any customs related shipping delays

Why hasn't my order arrived yet?

Our items ship worldwide and every once in a great while can get stuck in customs for international orders (non-U.S. orders). The time can vary based on your country of residence.

Do you offer custom and personalized products?

All of our products are customizable and can be personalized in infinite amounts of ways. If you have an idea; email us. It's as simple as that. We can alter and work with your images or ours.

Some great options we offer-
-Adding monograms to all items we carry
-Changing background color
-Changing fonts
-Utilizing your own image
-Changing sizes of objects

Do you offer wholesale options?

We do offer wholesale options and work with a growing list of businesses for their various needs. We work with many brick and mortar businesses for a wall art solution company. We have a very good sliding scale for wholesale pricing.

What if I don't love my product?

We strive to create the most beautiful pieces that we are not only proud of but also you are excited to get. If there ever is an issue we want to hear about it. We offer a 15 day (after the product arrives to you) money back guarantee that you will love your product.

***We cannot exchange personally customized orders***

What's the process?

Our Process-

We use a sublimation process for our products. The sublimation process creates some of the most breathtaking and consistently beautiful images. (https://en.wikipedia.org/wiki/Dye-sublimation_printer)


1) All of our designs are designed and crafted in our studio in CT
2) We craft all of our designs onto sublimation heat transfer vinyl paper.
3) We ship out the designs to our sublimation studio in CT
4) With our state of the art sublimation process; we embed the design onto the product. This embedding process ensures incredible quality that does no fade.
5)The item is shipped back to our studio and then straight out to you.

Why should I shop with XDDesigns

-Quality-
We offer the highest grade, state of the art designing techniques to ensure your items arrive and stay beautiful for years. Also, all of our products are American made.

-Selection-
XDDesigns has a vast amount of designs and a large selection of options for everything we carry.

-We Care-
High quality customer service is our #1 through #5 priority. There is no XDDesigns without our customers. We want our customers to be happy and want to have you shop with us again. The way we ensure that is top quality customer service and products...always.