XcaliburInk

• Personalized Gifts •

Everett, Pennsylvania
44,550 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Welcome to our shop! We are a small family business that offers engraved gifts & favors. Contact us with any questions, we will be happy to help!

Featured on Buzzfeed, Good Housekeeping, and Emmaline Bride!

Announcement

Last updated on Apr 7, 2021

Welcome to our shop! We are a small family business that offers engraved gifts & favors. Contact us with any questions, we will be happy to help!

Featured on Buzzfeed, Good Housekeeping, and Emmaline Bride!

Items

44550 Sales
 

All Items

XcaliburInk

Contact shop owner

XcaliburInk

Reviews

Average item review
5 out of 5 stars
(8836)
See reviews that mention:
Quality 1315 Shipping 1735 Customer service 644

About XcaliburInk

Sales 44,550
On Etsy since 2011

Our hobby turned into full time jobs.

Welcome to our shop!

Xcalibur Ink. was founded in 2011, when I was selling handmade pens. Several customers asked me if I could engrave their names on them, but I had no way of doing so. I bought a hobby laser, which worked great, but to pay it off I started taking on other engraving jobs, and I quickly outgrew that machine.

It is now busy operation with 3 laser engraving machines. I engrave our knives, wallets, and large items. My wife, Michelle, handles customer service and the engraving of our wedding favors & aluminum products. Our oldest daughter, Sarah, is our graphic designer, and also helps with photography, and item listings. Our son Ethan helps with engraving, as well as packing and shipping; and our three youngest children, Levi, Luke, and Leah, help out wherever needed. Without them, I could not have grown the business as far as we have.

We offer a variety of engraved gifts and wedding favors. We pride ourselves in quality engraving work and a fast turn around time. At Xcalibur Ink., we enjoy making personalized gifts that will last for years to come!

Follow us on social media through the links below, and post pictures of your purchase with the hashtag #xcaliburink

Shop members

  • Josh

    Owner, Creator, Engraver

    Josh manages inventory and laser engraves most of our gift items.

  • Michelle

    Owner, Shipping Manager, Engraver

    Michelle answers messages, engraves aluminum products & wedding favors, and packages orders for shipping.

  • Sarah

    Designer, Marketer

    Sarah does new product design, photography, and item listings. She also manages our social media accounts.

  • Ethan

    Engraver

    Ethan engraves our golf tees & spatulas, as well as sanding our wood products. He also assists with shipping.

Shop policies

Last updated on May 13, 2019
Thank you for looking at our shop. Please feel free to check out our feedback from many satisfied customers.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 6 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
All of our products are custom made to order. Because of this, we consider all of our products to be custom products, and we do not have the ability to exchange or accept the return of a product once it is engraved.

We do our best to fill orders very quickly. In most cases, except over weekends, We usually start engraving your order within 24 hours of purchase. If you need to cancel an order you must do it as soon as possible. Once we start engraving your order we can no longer cancel it for you and you will receive what you ordered.

We are committed to making sure you receive exactly what you ordered. If there is any mistake made on our part, or any issue with defects in materials and/or workmanship, we will stand behind our products 100% for 90 days. In such rare circumstance we will gladly and speedily replace the item, or provide a refund, as you prefer.

Items damaged by the buyer cannot be returned or refunded. If you are unsure of what you are buying or how to use what you have purchased from us, PLEASE ask questions! We will gladly answer your questions about any of our products promptly.
Shipping
We always ship via USPS First Class Mail or USPS Priority Mail. Please note that we cannot guarantee specific delivery dates and/or times as USPS offers only delivery estimates and that delivery is out of our control once received by the post office. For this reason, please allow plenty of time for us to personalize your item and ship it to you so that you receive it with time to spare. We do not offer refunds when the USPS delivers to a wrong address. We will gladly work with the buyer in contacting the post office on our end to resolve an undelivered/misdelivered package however, it is the responsibility of the buyer to file a claim with the USPS.
Additional policies and FAQs
WE DO NOT SHIP INTERNATIONALLY!!! SORRY!
We will only ship to the 50 states, Puerto Rico, Virgin Island, & Guam.


**** WE DO NOT AND WILL NOT ENGRAVE ANY OFFENSIVE LANGUAGE. NO CURSE WORDS ETC.!! PLEASE DO NOT ASK. THANK YOU FOR UNDERSTANDING. *****