XstitchbyAnna

Custom people portraits, cross stitch patterns and kits

Kyiv City, Ukraine On Etsy since 2018

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Buyers bought gifts from this shop and gave them 5-star reviews!

XstitchbyAnna

Custom people portraits, cross stitch patterns and kits

Kyiv City, Ukraine | 261 Sales

Announcement    *** Average delivery time during holidays - 2 - 4 weeks***
❗ But due to disruptions from COVID-19 and potential shipping carrier delays, there’s always a risk your package may not arrive on the originally estimated date. Rest assured I’ll keep you updated along the way as I get new information from the carrier.❗
***
✅The average processing time for cross stitch patterns is 1-4 business day.
✅ The average processing time for ready portraits is 1 - 2 weeks. Please convo me for details!
***
📢 Follow my instagram - @xstitchanna - tag your order's process or an embroidery portrait in a post. I'm always excited to see what you've done with your purchases!

Thank you for visiting my shop!
Best wishes
Anna

Announcement

Last updated on Oct 20, 2020

*** Average delivery time during holidays - 2 - 4 weeks***
❗ But due to disruptions from COVID-19 and potential shipping carrier delays, there’s always a risk your package may not arrive on the originally estimated date. Rest assured I’ll keep you updated along the way as I get new information from the carrier.❗
***
✅The average processing time for cross stitch patterns is 1-4 business day.
✅ The average processing time for ready portraits is 1 - 2 weeks. Please convo me for details!
***
📢 Follow my instagram - @xstitchanna - tag your order's process or an embroidery portrait in a post. I'm always excited to see what you've done with your purchases!

Thank you for visiting my shop!
Best wishes
Anna

Items

 

All Items

Anna Sypalo

Contact shop owner

Anna Sypalo

Reviews

Average item review
5 out of 5 stars
(53)
See reviews that mention:
shipping 2 customer service 7

Updates

About XstitchbyAnna

Sales 261
On Etsy since 2018

Welcome to my miniature cross stitch world!

Dear visitor!
Welcome to my miniature cross stitch world! Here you can meet different cross stitch people or even become a part of this world. You can make a custom order and get a personalized cross stitch portrait like an interesting gift for your anniversary date or birthday. You always have a choice - get a pattern and make it by yourself or receive an embroidery item.

Join and write to me! I'll be glad to answer you!

Best wishes♥
Anna

Shop members

  • Anna Sypalo

    Owner, Designer

  • Melorie

    Assistant

    My fluffy inspirer :)

Shop policies

More information

Last updated on Jan 23, 2020
Frequently asked questions
Sizing details

The final size is based on the size of portrait. So it can be bigger or smaller. It's about 7 - 8.5 inches.

Custom and personalized orders

*COMPLITED FAMILY PORTRAIT*

1. Use request custom order/personalization/Etsy convo to write all details of your order (number of characters (persons, pets), color of eyes and hair, clothing, adding hearts, leaves, text ets). Then send a photo or picture. The ready cross stitch portrait will be based on this photo/picture.
2. I'll answer you within 12 hours and we discuss these details.
3. It takes me 1-2 weeks to make a pattern and embroider it.
4. You can also choose a finish look of the potrait - unframed, embroidery hoop or white frame. Framed portrait doesn't include glass.
5. Before starting steaching I'll send you a digital pdf pattern (3-5 business day) to make sure that everything is OK.

Custom and personalized orders

*CUSTOM CROSS STITCH PATTERN*

1. Use "Request a custom order" or Etsy convo to write to me about details of your order (number of characters, text, hearts, leaves etc.). Then send a photo or picture. The ready PDF cross stitch pattern will be based on this photo/picture.
2. I'll answer you within 12 hours and we discuss these details.
3. It takes me 3-5 business days to make the cross stitch pattern.
4. You' ll get DIGITAL PDF cross stitch pattern. After your payment the file / link with pattern will be sent to your email address.
5. You can print this pattern, embroider it and framed by yourself.

Social media

Please follow my instagram - @xstitchanna - tag your order's process or an embroidery portrait in a post. I'm always excited to see what you've done with your purchases and I periodically repost your makes on my instagram page

Feedback

I greatly appreciate all customer feedback. However, if for some reason you have had a negative experience, PLEASE get in touch with me first so that I can do my best to remedy the situation. I would love the opportunity to correct any issues that may arise before you leave public feedback.

Shipping

Please note, shipping time may vary depending on your location and customs processing, so I can’t guarantee that items will be received by a certain date - it's out of your control. The transit time will also be affected by any busy season (e.g. Christmas) or your local holidays.

Return policy

In case of return of the goods please pay attention that Buyer pays for the return shipment (even if the item was bought at free shipping sale)

Non-delivery

Please ensure that the address is correct prior to placing an order. If any package is refused upon delivery, is never picked up from the postal office, or requires re-shipment due to an incorrect address (or any reason), the buyer is responsible for paying the subsequent reshipment fees.

Lost parcel

If your items didn't arrive within 45 days, contact me and I will log an investigation through Ukrainian Post. Once this is completed, they will contact your country Post and will both conduct an investigation in an attempt to locate your package. If the package is officially recognized lost, 100% refund is guaranteed.