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Shop policies

Last updated on April 24, 2015
Welcome to YvoYipOriginals policy page.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
We accept returns of unused, unwashed or undamaged for full refund within 14 days of the day arrived, minus the shipping cost. (That is, you will have to pay for the shipping cost to and from your home.)

We are not able to accept the return of custom made items* as the item only have value to the person or entity ordering them and are otherwise unsaleable. You therefore need to take care in signing off your colour concept and production specification.

Please keep in mind that all the leather products are unique. Scrapes and cuts on the leather surface are completely natural on real leather. We do make our products on the best area of leather where the scraps are minimized. But, If customers cannot accept minor scrapes, we do not recommend them to order real leather products from us.

Items on sale are not refundable.

*Custom made items includes modification of the existing item.
The payment currency is USD.

Currently, we only accept Paypal Payment. All payment has to be paid upon purchases including custom made items.
We send all parcels through Hong Kong Post. It is a trustworthy and reliable post service provider. Track numbers will be issued once the package is shipped. You will be able to track the package on the link (http://app3.hongkongpost.com/CGI/mt/enquiry.jsp) or on your local post office website once the parcel has left Hong Kong customs.

In experience, the shipping will take about 2 weeks to ship to Europe and the USA. The shipping will vary to different locations or holidays. In general, the shipping is quite fast according to most customers. We can also ship by Fedex on request. Please feel free to contact us for a quote of postage.

Please also kindly know your country's rules and regulations for shipping. We are not able to pay any fee that may occur at your border.