YYKawaii

Decoden Phonecase, Anime figures and Merchandise

10671 Sales

YYKawaii

Decoden Phonecase, Anime figures and Merchandise

10671 Sales On Etsy since 2012

5 out of 5 stars
(3742)

Shop owner

YY Kawaii

Contact

Announcement   💕 We will be closing our Etsy Shop within the next two months and moving over to our new website www.yykawaii.com. Come and join us! Enter YYNEWHOME into discount code to receive 10% off your decoden phonecase order on the new site

There you will find not only our custom phone cases but also our new Anime Merchandise from Japan

Announcement

Last updated on Sep 11, 2017

💕 We will be closing our Etsy Shop within the next two months and moving over to our new website www.yykawaii.com. Come and join us! Enter YYNEWHOME into discount code to receive 10% off your decoden phonecase order on the new site

There you will find not only our custom phone cases but also our new Anime Merchandise from Japan

YY Kawaii

Contact shop owner

YY Kawaii

Reviews

Average item review
5 out of 5 stars
(3742)
Kasey Allen

Kasey Allen on Mar 8, 2018

1 out of 5 stars

Not worth the money. All you get are a few key rings and a mini figurine. I even got items that weren't even of the character that I ordered. Overall a scam.

Hannah

Hannah on Mar 6, 2018

5 out of 5 stars

I love this there was a lot and the snacks were good <3

Emily Shettle

Emily Shettle on Dec 17, 2017

5 out of 5 stars

Came very quickly and was able to bundle shipping for all the items I purchased! Would definitely buy from again!

View all 3742 reviews

Shop policies

Last updated on August 6, 2016
Thank you for visiting my shop.

If you have any questions please let me know, I will do my best to assist you :-)

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
* As these are hand made orders no refund will be given

* A refund will only be given if I have made a mistake with your order, ie. I have made it on the wrong case. If this does happen, I will offer a replacement or a refund

* No refund will be given due to the scent of the case. The scent is the silicone and like all silicone products if there is a strong scent it needs to be aired out with fresh air. It will disappear after a few days

* If your case gets lost in the mail or damaged during shipping, it will not be eligible for a refund. The only way to insure your parcel against any problems would be to purchase a tracking number which is available at an extra $10. I will always provide proof of posting and will help you with your claim if it does get lost or damaged

* I am not responsible for lost mail
Payment
I do not accept cancellations once an order has been made

I do offer part payment scheme, if you are interested please let me know
Shipping
* UK Orders are shipped second class signed for which takes 2 to 5 days

* International orders are shipped via Airmail. There is no tracking for this

*I am not responsible for any shipping delays. If your package is late then please let me know and I will assist you in the best way I can.

* If your case gets lost in the mail or damaged during shipping, you will not be eligible for a refund. I will always provide proof of posting and will help you with your claim if it does get lost or damaged.

* All orders are wrapped with plenty of bubblewrap
Additional policies and FAQs
Common Q&As

Q: What happens once I have ordered?
A: If you are ordering a custom case, I will contact you within 96 hours with some pictures of the cabochons and a draft if you request it. Once made I will take a picture for you and send this to you

Q: How long will an order take?
A: It can take up to 4 weeks depending on whether or not I have your case in stock. If I have your case in stock, I aim to make your case within 10 days on receipt of payment

Q: What cases do you have in stock?
A: I have Iphone 4/4s, Iphone 5, Samsung Galaxy S2, S3, S4 and S3 Mini in stock all the time

Q: Can you make cases for any phones?
A: As long as I can find a hard case, it is possible

Q: How long does shipping take?
A: All UK orders are sent second class signed for, so can take 2 to 5 days. Shipping elsewhere can take 1 -4 weeks. If your order hasn't arrived after 6 weeks, please let me know and I will assist you with it. I would ask that you do not leave neutral or negative feedback if you feel that shipping has taken a while.

Q: Will the case look exactly like the picture?
A: No, all cases are handmade and will be unique, if you would like something specific on the case, then please mention on checkout. Please be aware that I may not have the specific cabochons in question, but I will try my best to accomodate
Also the pictures are just examples, and have accomodated specific requests from customers. If you want your cabochons laid in a specific way please state so on checkout

Q: i have selected International Tracking, what happens from here
A: from the moment I send it I will send you the tracking number and instructions on where to track. The U.K. Service does not show door to door tracking. For door to depot tracking I would need to use Parcel force or DHL which is more expensive. This will show you when it's shipped, when it arrives to your country and when it's about to be shipped. Nothing in between

Q: What happens if my case order does not arrive?
A: FirstlyI would recommend that you check with your local post office to see if it is held there. Secondly wait a few more weeks as it could be held at customs. If after that it does not arrive, I would suggest you claim for lost post. To avoid this and for insurance I would recommend purchasing international tracking as we cannot be responsible for lost post

Any other questions please contact me

More information

Last updated on Jan 15, 2017
Frequently asked questions

What are the other ways to contact you?

if you need to contact me, you can contact me via: - Yikyancw@hotmail.com
Instamessage: - YY Kawaii
Instagram: - @yykawaii
Facebook: - YY Kawaii