Announcement Hello and thank you for visiting Bridal Couture by Yana Beauty Studio! We specialize in the latest styles of bridal hair combs and pins, bridal headbands, custom made bridal garters. All of our products are custom made for you with love and integrity.
Hello and thank you for visiting Bridal Couture by Yana Beauty Studio! We specialize in the latest styles of bridal hair combs and pins, bridal headbands, custom made bridal garters. All of our products are custom made for you with love and integrity.
annettegallagher7 on Nov 15, 2013
All I can say is if your want customer satisfaction order from Yana. I ordered the headpiece which got lost in the post. I emailed Yana and she responded very quickly and offered straight away to send another as I needed it for my wedding. I said no at the start but as a week or two went by and my nerves crept in i accepted. She not only sent a new headpiece but she registered the post with her own money to ensure I would get it on time. Not many businesses would go that far out of their way these days and dig into their own pockets for a mistake that was not ever theres. Thanks Yana and just to let you know I am really looking forward to wearing your piece on my wedding day because of the good will that I acquired it. The piece itself is exactly what you see in the picture- a beautiful and well crafted piece.
Tatiana on Sep 30, 2013
Perfect accessory and beautiful work ! Everybody said to me it was really cute ! Thank you so much for your serious. Respectfully. Tatiana.
Accepted payment methods
Items will be shipped via usps first class mail from United States.
Shipment within US : All Shipments will have tracking details. The tracking number can be reviewed from your order upon shipment.
International shipping or Shipping outside US :
By regular United States mail, the postal service normally takes 2 to 4 weeks. The tracking details will only show the last scan within US. Additional tracking details are not available.
If you would prefer tracking all the way, then we would need to use express mail or service like Fed Ex, where the shipping cost is much higher. If you would prefer this option please do contact us.
The buyer is responsible for any fees or charges incurred with the destination country's customs.
Refunds and Exchanges
Please choose your item carefully as all items are made to order, there is no option of trying out a piece. If you need help choosing a piece, you can always email us photos of your wedding dress and attire and we can make recommendations.
Full refund (item price plus shipping) is given if the item purchased is the only and last stock already sold before removing it from Etsy. I will also give full refunds if for some reasons, I am unable to deliver the items.
If you are unsatisfied with your purchase for whatever reason send us a conversation message letting us know why. This greatly helps helps us make better products! Any suggestions are always welcome.
If the item arrives damaged from shipping, I will be glad to replace the damaged merchandise up to 7 days after the shipment was received. Some of our designs include a lot of stone work and is likely a few stones could fall out during shipping if not handled carefully.
All refunds are done via PayPal only.