lauraredburn on Nov 13, 2016
This only gets 4 stars because it was slightly broken, but the customer service was *fantastic* and was resolved very quickly. Would happily recommend and buy from again.
Accepted payment methods
- Accepts Etsy gift cards
Overseas orders may on occasion take up to 6 weeks to arrive, particularly in the USA due to recent increased security measures. I only use a tracking service for orders over $55, please feel free to ask me for it if you need it, but please be aware that this will incur additional postage costs. Some countries are not required to scan the barcodes so 50% of the time they will only show that they have arrived in the country and no more so please bear this in mind.
Refunds and Exchanges
In the event of breakages, and in order for me to make insurance claims photographic evidence will need to be sent before a refund is made. Shipping costs will not be refunded in the case of breakages. All items leave YONKS intact and well packaged. Breakages suffered are at the hands of the carrier and this instance, unfortunately, we suffer their consequences.
Returns must be shipped to me with postage and insurance already paid. I strongly recommend insuring any returned shipments for your protection.
I'm happy to take back an item if it is returned within two weeks of your purchase, extended times for international orders but I can't refund/exchange until I receive the item back. I am unable to refund shipping expenses, but if you wish to exchange an item I will ship your new selection free of charge.
Additional policies and FAQs
I am always happy to reserve items and to provide a layaway service. Please convo me for details.