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YouInkedSI's Shop Announcement

PLEASE do NOT put your text in the "notes to seller" box in checkout. I will not see it there. To get started please attach photos to an etsy message, do not email files please. Until I get your info I cannot begin!

Always send messages as a response to our continuing conversation.

All messages need to be via Etsy so that we have a continuing record of our correspondence. If you can see the messages, I can see them. Always respond to me by using the text box immediately below the previous message.

Include instructions specifying any changes to the colors or other details you would like to add or change.

CURRENT LEAD TIMES ARE 3-6 WEEKS. For your convenience there are 3 expedited options that will guarantee quicker service (for printed products please convo me for availability and pricing):

If you need your item BEFORE 6 WEEKS TIME, there will be an expedite fee of $10.00.
If you need your item BEFORE 4 WEEKS TIME, there will be an expedite fee of $20.00.
Orders needed in 5 business days or less are possible with an expedite fee of $40.00.

EXPEDITED service is up to the CUSTOMER to request.

YouInkedSI's Shop Policies

Welcome

*** IMPORTANT MESSAGES TO CUSTOMERS **** PLEASE REMEMBER LEAD TIMES ARE 3-5 WEEKS

Custom drawn orders are personalized as much as possible within reason. If you need a completely custom background drawn (your house, specific scenery that will require a lot of time to create), will require an additional design fee.

***** PLEASE NOTE *****
It is YOUR responsibility to provide photos that:
1. Are clear, with good lighting, and large enough to see all features clearly
2. You feel are good representations of "you". Do not choose photos that "do not
look like you." I do not know you so I draw solely from the photos you
provide. If a drawing needs to be redone from another photo after the first
has been completed, there will be a charge of $25.00 for the redo.
3. Provide samples of specific details. If no photo is provided I can't create an
exact picture. For example, I can create "a polka dot dress" or a
"pearl necklace" upon request, but if it needs to be specific, please provide
a photo for me to draw from.

These drawings can take anywhere from 3 weeks to 5 weeks to complete, depending on how many orders are placed before the drawing, the time the order is placed (February 15 - July 20 and November 14 - December 20 is it generally 8 weeks), and the number of changes to be made.

If you need your item BEFORE 6 WEEKS TIME, there will be an expedite fee of $10.00.
If you need your item BEFORE 4 WEEKS TIME, there will be an expedite fee of $20.00.
Orders needed in 5 business days or less are possible with an expedite fee of $40.00.

EXPEDITED service is up to the CUSTOMER to request.

Payment

Your order is not considered "active" until it has been paid for. For your planning purposes... If orders are needed 5 business days or less from the payment date they require an expedite fee of $40.00 to cover the extra hours needed to complete our entire workload (expedited and not).

Shipping

Designs and drawings are messaged through ETSY conversations as large resolution files. If another layout (or format) is needed, it can normally be accommodated.

Refunds and Exchanges

The fee related to custom drawings are non refundable once the drawing has been started (usually by 5 business days).

Last Updated November 23, 2012