Natural Beeswax Candles and Lip Balms
YourBeeswax's Shop Policies
Hello and welcome to Your Beeswax, LLC. It is my goal to make your shopping experience superb, feel free to contact me for any reason.
Please take note of my policies and enjoy your visit.
PayPal, credit cards, and money orders are accepted. Please complete payment within 3 days.
Your candle order will be processed once payment is received.
Checks are also welcome; allow additional time for payment to clear.
California residents remit 8% sales tax.
Domestic shipments 16 ounces and over are made via USPS Priority (2-3 day delivery) with tracking confirmation unless otherwise stated.
Special shipping arrangements can be made upon request.
International shipments are made via USPS First Class (if under 4 lb.):
Additional customs/duties/fees may apply and are the responsibility of the customer.
Refunds and Exchanges
I want you to be completely satisfied with your 100% natural beeswax candles and other bee friendly items. You may make a return or exchange for any reason within 10 days of receipt of shipment; return in original packaging with invoice enclosed. Original and return shipping fees are non-refundable. Please contact me prior to making returns/exchanges; I will do my best to accommodate you.
Additional Policies and FAQs
I want your candles to arrive in excellent condition; shipments in extreme hot/cold weather conditions will be shipped on Mondays and Tuesdays with cold packs or extra padding.
Beeswax color and aroma comes from the honey and pollen as bees construct their honeycomb cells. Slight variations depend on the floral source in pollination.
Special orders are welcome; weddings, banquets, office gifts,... 'you name it'
Each purchase is accompanied with a "BURNING & SAFETY TIPS" insert card as follows:
~ Trim wicks to 1/4 inch each time before burning and keep wick centered; remove all labels prior to lighting.
~ Keep candles away from drafts, flammable objects and never leave unattended.
~ Use appropriate sized fireproof holders; place candle level in holder and burn on level surface.
~ Pillar candles have a more uniform burn down the center if the initial burn is approx. 1 hour per inch in diameter or within 1/4 inch of the sides. Extinguish the flame and let the wax harden to complete the process.
Last Updated February 26, 2014