YumeLacquer

Once opened, for hygiene and sanitation reasons, I cannot accept a refund.

While I make every attempt to get as accurate a color as I can, monitor settings can make a noticeable change. If you receive your item and it is not as you anticipated, let me know. As long as it is still unopened, you may send it back to me, and I will refund your polish price but NOT shipping, as that has already been spent getting the item to you.

If your item arrives damaged, please take pictures day of and I will send you a replacement as soon as possible, at no additional charge to you. If the item you ordered that is received damaged is out of stock for any reason, you may pick another color or opt for a full money refund.

I accept Paypal as well as Etsy's direct checkout which includes gift cards and all credit cards. If you decide to cancel on an order, you must contact me immediately - an order cannot be canceled once it is shipped out.

Because everything is made to order, I ask that you allow 1-3 days to make YOUR item! :) I ship USPS First Class/Priority mail (depending on weight) in a box with bubble wrap, tissue paper packaging, and packing paper.

All custom orders are accepted and I'd happy be to collaborate with you to make your perfect polish dream come true! :)