ZELGAI

This Privacy Policy simply explains how and why ZELGAI collects, uses, and handles your personal information when you purchase something from us or use our services on Etsy.

We want you to feel secure shopping with us!

1. The Information We Collect
To fulfill your order (and only for that purpose), you provide us with essential details (which Etsy authorizes) such as your name, delivery address, email, and payment information. If you message us for a custom order, you might also share extra personal details.
2. Why We Need and Use Your Information
We use your information based on a few legal reasons:
To Serve You: To get your order made and shipped, provide support if there are any issues, and handle any disputes.
To Stay Legal: To comply with tax laws or any court orders, we may need to keep records of your purchases.
3.Sharing Your Information
We value your privacy and only share your information for very limited reasons:
With Etsy: To meet our obligations under Etsy's policies and terms.
With Our Partners: We share necessary details (like your address) with trusted services like shipping companies so they can deliver your jacket safely. We only share what they absolutely need.
Legal Protection: If required by law, court process, or to protect our business and customers from fraud.
4. How Long We Keep Your Data
We keep your personal information only for as long as it takes to provide our services to you. Generally, we keep your transaction data for about 4 years to comply with tax laws and run our business properly.
5.Contact Us
For all data protection matters, ZELGAI is the controller of your personal information. If you ever have any questions or concerns, please feel free to reach out to us directly through Etsy messages. We're here to help!