Misti Senatore on Jul 20, 2016
Love my new tote! It turned out even better than I thought and made of my first elk hide! Thank you so much!!!
Angelique Croll on Jun 14, 2016
I purchased this rucksack for my daughter as a graduation gift. It was well crafted of lovely materials. It is sturdy and large enough to carry her 15" laptop and cord, sketchbook/pencils, and two days of clothes. I expect her to get many years of use out of this bag. Ordering was easy and the item arrived quickly and without any issues.
Zakken specializes in stylish, functional, and durable bags for men and women using sustainable, eco-friendly fabrics.
All Zakken bags are made by me in my pet free, smoke free, home studio.
Thank you for stopping by.
Accepted payment methods
- Accepts Etsy gift cards
Small items such as pencil cases will be shipped via First Class domestic or International mail.
I use new USPS mailing boxes or recycled, very clean shipping boxes.
If you want to purchase insurance for your domestic or international package , please convo me prior to purchasing your bag. I will find out the cost and let you know.
I will ship to your Paypal address unless you tell me otherwise.
I package your items with the utmost care and I cannot be held responsible for packages that are damaged, lost, or stolen during transit. Please be sure your address is accurate.
INTERNATIONAL CUSTOMERS: I ship international orders via International PRIORITY mail with a tracking number. The transit time is 6 to 10 business days. I find this method much faster and reliable than International First Class shipping. If you want to purchase insurance for your package, please let me know as well.
Small items such as pencil cases will be shipped First Class International.
Should you want to reduce shipping costs and use First Class shipping instead of Priority, please convo me prior to making your purchase and I will find out the cost for you.
Please remember that there is no way to track a package when shipping First Class.
Insurance is not available for International First Class shipping.
****INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR ALL VAT, IMPORT DUTY, AND CUSTOMS FEES****
UNITED KINGDOM CUSTOMERS: PLEASE BE AWARE THAT YOUR PACKAGE MAY BE SUBJECT TO EXTREMELY HIGH CUSTOMS FEES. THE FEES ARE BEYOND MY CONTROL AND I CANNOT REIMBURSE YOU FOR THEM.
PLEASE EMAIL ME PRIOR TO ORDERING IF YOU HAVE ANY QUESTIONS.
Here is a helpful link for calculation: www.dutycalculator.com/
Packages are marked in accordance with postal guidelines.
Refunds and Exchanges
Items must be returned within five days of request and must arrive in unused condition. Please wrap the item carefully to protect it during transit. I will not be able to refund your money if the item is damaged,
I will exchange the item or refund the cost of the item upon receipt, but I regretfully cannot refund the shipping charges.
Return shipping is the responsibility of the customer.
Additional policies and FAQs
Regarding colors, keep in mind that colors will vary between computer monitors. If you are unsure about a fabric color or texture I will be happy to send you a small sample for a nominal fee.
I will be happy to fulfill custom orders under the following conditions:
Colors and fabric- If you like a bag design in my shop, but you would like it in a different color or fabric (or a different color lining) just ask-
Extra pockets- If you need extra pockets, as long as the design of the bag allows it- just ask.
The price of the bag may increase depending on the changes - I will let you know.
I am not able to modify the size of my bags. I create my designs according to precise measurements that work well together. Altering the size might change the whole design and balance of the bag- we certainly don't want that.
SALES ON CUSTOM ORDERS ARE FINAL. Your bag will be made to your own specifications and as such I will not be able to sell it to anyone else.
Thank you for understanding.
Your feedback is really important to me and it directly affects my business.
I take great care in describing each item accurately (color, dimensions, materials).
As each item is crafted individually, some minor variations may occur. It is the beauty of handmade items, each one is unique...
If there is a problem with an item, please email me and give me a chance to fix it. The key to happy transactions is communication.
I am not currently accepting wholesale orders. However, if you are in need of a small number (up to 20) of the same item, I will be happy to talk with you.
I do not work on a consignment basis.