ZaleraStore

Privacy Policy for Zalera Clothing
I care about your privacy and am committed to protecting your personal information. This policy explains how I collect, use, and share information when you purchase from my shop, contact me, or use my services through Etsy.com or related sites.

Information I Collect:

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide), such as your name, email address, postal address, payment information, and details of the product you’re ordering. You may also choose to provide me with additional personal information if you contact me directly.

Why I Need Your Information and How I Use It:

I rely on several legal bases to collect, use, and share your information, including:

To fulfill your order, provide customer support, settle disputes, or enforce my shop’s policies.

When you have provided your affirmative consent, which you may revoke at any time.

If necessary to comply with legal obligations or court orders, such as keeping records for tax purposes.

As needed for my legitimate interests, if those interests are not overridden by your rights, such as improving my services.

Information Sharing and Disclosure:

I share your personal information only in limited circumstances, including:

Etsy: As necessary to provide you my services and comply with my obligations under Etsy’s Seller Policy and Terms of Use.

Service Providers: I engage trusted delivery services to fulfill your orders, and I will share your personal information with them only to the extent necessary.

Compliance with Laws: I may collect, use, retain, and share your information if I believe it is necessary to respond to legal processes or enforce my rights.

Data Retention:

I retain your personal information only as long as necessary to provide you with my services and as described in my privacy policy. I may also be required to retain this information for legal and regulatory obligations, tax purposes, and dispute resolution. Typically, I retain this data for 4 years.

Your Rights:

If you reside in certain territories, including the EU, you have rights related to your personal information, such as:

Access: You can request a copy of the personal information I hold about you.

Change, Restrict, Delete: You may request changes, restrictions, or deletion of your personal information, except where I am required to retain it for legal reasons.

Object: You can object to my processing of some of your information based on my legitimate interests.

Contact Me:

For purposes of data protection law, I, Jessica Portalatin, am the data controller of your personal information. If you have any questions or concerns, you may contact me at zalera.clothing@gmail.com.