ZebberHandmade

Cozy Knits & Stationery Gifts

Boston, Massachusetts · 110 Sales

ZebberHandmade

Cozy Knits & Stationery Gifts

Boston, Massachusetts 110 Sales On Etsy since 2011

5 out of 5 stars
(27)

ZebberHandmade is taking a short break

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Note from shop owner Zebber Handmade will be on vacation until May 1st, when we'll be back with new products for Spring/Summer!

Please e-mail with any questions and I will respond within 1-3 days.

Note from shop owner

Last updated on Apr 13, 2017

Zebber Handmade will be on vacation until May 1st, when we'll be back with new products for Spring/Summer!

Please e-mail with any questions and I will respond within 1-3 days.

Sarah Renning

Contact shop owner

Sarah Renning

Reviews

Average item review
5 out of 5 stars
(27)
hayleyc925

hayleyc925 on Jan 11, 2017

5 out of 5 stars

Beautifully made headband. Soft and warm. Store is wonderful, very fast shipping and beautifully wrapped. Highly recommended! Thank you.

Margaret O'Connor

Margaret O'Connor on Jan 3, 2017

5 out of 5 stars

I ordered the grey headband for my son. He has a very large head and the XL fit well. The item is nicely made and it was received quickly after ordering. Artist was communicative.

chavens4

chavens4 on Jan 2, 2017

5 out of 5 stars

Beautiful artwork! Got these cards for a few friends' holiday gifts and we all adore them. Quality cards and fast shipping. Thanks again, Sarah!

View all 27 reviews

Updates

What a day for foraging! My little love Sadie is quite the snow bunny heart

Tagged in this photo

New styles & yarns for the new year! Pink Rose Baby Headband in 100% wool sparkling_heart
What a peach!! My niece is the sweetest little girl, and such a help showing off my products. Here, she's wearing a headband in white w/ gold thread. The gold is such a lovely touch of festive! evergreen_treesparkles
View all 10 updates

About

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Shop members

  • Sarah

    Owner, Designer, Creator

    Hi, I'm Sarah! Welcome to my shop, Zebber Handmade. As a growing company of one, I currently manage of all aspects of my small business.

  • Sadie

    Shipping & Receiving

    I'm Sadie! When I'm not busy managing the shipping department, you can find me in the front yard doing the Full Body Bark workout.

Shop policies

Last updated on November 28, 2016
The Zebber Handmade shop is dedicated to high-quality handcrafted goods & gifts. I want you to be 100% happy when you shop here, so please read below for an outline of my store practices. Feel free to contact me directly if your questions have not been answered!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Payment must clear before an order can ship.
Shipping
I ship all orders through USPS, once payment has been received. An order will not be processed until payment has cleared.

If you're shopping for the holidays, orders must be placed by Dec. 15th for guaranteed delivery by Dec. 24th.
Refunds and Exchanges
RETURNS & EXCHANGES:
I accept returns and exchanges for scarves & paper goods only.

Unless they arrive damaged, I cannot accept returns for:
• Hair products (including knit headbands & ear warmers)
• Custom/personalized items
• Digital downloads
• Sale items

If you wish to make a return or exchange, please contact me within 14 days of delivery.
Items must be shipped back to me within 30 days of delivery.

CONDITIONS OF REFUND:
Buyers are responsible for the cost of return shipping. Returned items must be in their original condition (unopened, unworn & unwashed) in order to be refunded. Once I receive your returned item(s), I will issue a refund of your transaction (shipping costs are non-refundable).

If items are not returned in their original condition, the buyer is responsible for partial loss of value, and you will be refunded 50% of the item's purchase price.

MISSING ORDERS:
Please contact me if you have not received your order within 14 days of the shipment date. Usually, I will contact you within 14 days if I notice unusual inactivity on the package’s tracking. If the package is still missing after 20 days from the date shipped, I will file a missing mail claim. Once 30 days have passed from the shipment date, I will offer you the option for a full-value refund or a reshipment of your order.

Refunds will not be issued for missing orders that appear delivered on USPS tracking.

DAMAGED / INCORRECT ITEMS:
If your order arrives in damaged condition or you receive the wrong item, I ask that you please send me a photo of the damaged or incorrect item within 14 days of delivery. Images can be attached at the bottom of the Etsy conversation. I will gladly send you a new item as soon as I receive visual confirmation.

Depending on the item and/or nature of the damage, I may ask you to send your item back in order to receive a replacement. In such cases, I will re-send your order once I receive the damaged/incorrect item(s).