ZebberHandmade

Cozy Knits & Stationery Gifts

Boston, Massachusetts · 87 Sales

ZebberHandmade

Cozy Knits & Stationery Gifts

Boston, Massachusetts 87 Sales On Etsy since 2011

5 out of 5 stars
(22)

Announcement   The holidays are hot on their way! Apply "SURPRISE" at checkout to claim a free gift with your order! 🌲🎁 Happy Holidays! 🎁🌲

Follow me on instagram // @zbbr - for exclusive deals and studio peeks!

Cozy knits & gifts, all handmade in Boston, Mass.

Announcement

Last updated on Dec 3, 2016

The holidays are hot on their way! Apply "SURPRISE" at checkout to claim a free gift with your order! 🌲🎁 Happy Holidays! 🎁🌲

Follow me on instagram // @zbbr - for exclusive deals and studio peeks!

Cozy knits & gifts, all handmade in Boston, Mass.

Sarah Renning

Contact shop owner

Sarah Renning

Updates

Our companions deserve to have a warm winter just like us! snowflakedogheartpulse

Tagged in this photo

Just in time for the first real snowfall, here in Boston! snowflakesparkles Headbands designed with "Gifts for Him" in mind, but really, they're for everyone hugging_face gift
Enjoy free shipping on orders over $20 + complementary gift wrapping! Apply code SHIPFREE today thru Dec. 1 love_letter
View all 13 updates

About

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Shop members

  • Sarah

    Owner, Designer, Creator

    Hi, I'm Sarah! Welcome to my modest shop, here at Zebber Handmade. As a growing company of one, I currently manage of all aspects of my small business.

  • Sadie

    Shipping & Receiving

    I'm Sadie! When I'm not busy managing the shipping department, you can find me in the front yard doing the Full Body Bark workout.

Shop policies

Last updated on November 28, 2016
The Zebber Handmade shop is dedicated to high-quality handcrafted goods & gifts. I want you to be 100% happy when you shop here, so please read below for an outline of my store practices. Feel free to contact me directly if your questions have not been answered!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Payment must clear before an order can ship.
Shipping
I ship all orders through USPS, once payment has been received. An order will not be processed until payment has cleared.

If you're shopping for the holidays, orders must be placed by Dec. 15th for guaranteed delivery by Dec. 24th.
Refunds and Exchanges
RETURNS & EXCHANGES:
I accept returns and exchanges for scarves & paper goods only.

Unless they arrive damaged, I cannot accept returns for:
• Hair products (including knit headbands & ear warmers)
• Custom/personalized items
• Digital downloads
• Sale items

If you wish to make a return or exchange, please contact me within 14 days of delivery.
Items must be shipped back to me within 30 days of delivery.

CONDITIONS OF REFUND:
Buyers are responsible for the cost of return shipping. Returned items must be in their original condition (unopened, unworn & unwashed) in order to be refunded. Once I receive your returned item(s), I will issue a refund of your transaction (shipping costs are non-refundable).

If items are not returned in their original condition, the buyer is responsible for partial loss of value, and you will be refunded 50% of the item's purchase price.

MISSING ORDERS:
Please contact me if you have not received your order within 14 days of the shipment date. Usually, I will contact you within 14 days if I notice unusual inactivity on the package’s tracking. If the package is still missing after 20 days from the date shipped, I will file a missing mail claim. Once 30 days have passed from the shipment date, I will offer you the option for a full-value refund or a reshipment of your order.

Refunds will not be issued for missing orders that appear delivered on USPS tracking.

DAMAGED / INCORRECT ITEMS:
If your order arrives in damaged condition or you receive the wrong item, I ask that you please send me a photo of the damaged or incorrect item within 14 days of delivery. Images can be attached at the bottom of the Etsy conversation. I will gladly send you a new item as soon as I receive visual confirmation.

Depending on the item and/or nature of the damage, I may ask you to send your item back in order to receive a replacement. In such cases, I will re-send your order once I receive the damaged/incorrect item(s).