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Family Z

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Family Z

Reviews

No reviews in the last year

Anonymous on Sep 28, 2012

5 out of 5 stars

Beautiful, speedy ship, thank you!!!

Anonymous on Jul 20, 2012

5 out of 5 stars

More beautiful than the photo, and shipped safely and quickly. (There is a small problem I hope you can help with, I'll tell you about it in an email, but there's no way I'm returning this. I like it too much.)

Anonymous on Jul 14, 2012

5 out of 5 stars

Love this necklace! Got a ton of compliments when I wore it for the first time! Thank you! :)

View all 19 reviews

Shop policies

Last updated on August 16, 2011
Thank you for visiting the Z Family Esty shop! We hope to provide the highest quality items for you, your loved ones and your home. Vintage items are carefully selected for their condition and desirability. All commission and original fine art pieces are the pride of the artist; Photos listed with commission posts are examples of her previous work. Please convo ZeeTree for details on items and commissions.

Our scope is broad and our talent is great so if there is anything you're interested in that you do not see in shop, please don't hesitate to ask if we might be able to provide!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
• Commissions •
Payment for a commission is due in full before work begins on the drawing.
Shipping
Great care is taken while packaging all items to ensure safe delivery. All items will be sent with delivery confirmation. Insurance will be purchased for any items exceeding $100. Please allow 3 business days for shipments to be sent out.

Commissions under 16 inches will be sent in a flat, supported and waterproof packaging with a 'Do Not Bend' stamp. Drawings exceeding 16 inches will be carefully protected, rolled and sent in a shipping tube. Included with each drawing will be framing instructions for charcoal works on paper.
Refunds and Exchanges
• Commissions •
Artist will work with customer as the drawing progresses to ensure customer satisfaction. As soon as the final drawing is approved the sale is final. No refunds or returns unless the drawing is damaged upon delivery.
Additional policies and FAQs
• Commissions •

The artist works directly from photographs provided by the customer. Customer is to send 1 or 2 jpgs of the desired portrait subject(s) via email or convo. Drawings reflect the pose of the subject(s). The clearer the photo the better! A high resolution scan of a traditional photo or a digital photo taken in natural/good lighting is preferred. Files of at least 3000 pixels on the longest side at 300 DPI are best.

The completion of charcoal drawings takes 3-4 weeks from receipt of payment. A couple photos of the drawing in progress will be emailed along with a final photo near completion. With approval, the drawing is set with fixative, packaged then shipped.

As the artist and copyright holder, Amy Zavaleta retains all rights to reproduce the image for display purposes.