ZenHenna

ZenHenna

Doylestown, Pennsylvania · 2 Sales

ZenHenna

ZenHenna

Doylestown, Pennsylvania 2 Sales On Etsy since 2008

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Cari Sultanik

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Cari Sultanik

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Shop policies

Last updated on March 3, 2011
Welcome to Cari of the Valley's Creations & Curiosities! I hope you will find items of interest. Each item in my Etsy store is handmade (of course) with the utmost in workmanship and quality. Your satisfaction is very important to me. I am a one-woman show and my craft is my passion. Thank you for visiting!

Accepted payment methods

Returns and exchanges
All items are guaranteed and I will happily issue a refund if you contact me within 2 days of receiving your package, with the reason for a refund request. If you request a refund, please be aware that I am not responsible for shipping costs, and these will not be refunded. Your purchase price will be refunded if you notify me within 2 days of receiving your package, send the package back in original condition (with original protective packaging so items do not get damaged in transit).

Although I am not responsible for damage during transit, unless insurance is purchased, please notify me if this happens, and I will work with you on a case by case basis.
Payment
Payment must be made immediately upon checkout, if there is a problem or you need more time, please convo me on etsy to let me know, and I will be glad to work with you if time request are reasonable.

I accept payments through PayPal only. This includes E-checks (direct transfer from your band account through PayPal), Credit Card, and PayPal payments.

Orders not paid for without mutual prior agreement will be cancelled after 3 days.
Shipping
For now, I only ship within the United States.

Please be sure your Etsy address and Paypal address are the same. If they are not, I will automatically ship to your Etsy address.

I ship using First Class mail through the USPS. This generally takes 2-5 days although delivery time frames can vary depending on your location and the time of year.

If you would like your items shipped a different/quicker method, convo me for details.

Shipping costs are either shown or included in each listing. Additional items purchased (after the 1st item) will have a discounted shipping cost, so you can save money on shipping if you purchase several items at once.

Shipping prices, if not included in the listed price of the product, are set prices and are generally very good estimates of what it costs to ship my items.

I keep proof of shipping for all packages but cannot take responsibility for packages lost in the mail. If you prefer, you can request to purchase insurance for your package, which I suggest especially for larger orders, or convo me to arrange for an alternate trackable shipping method. I securely package all items, so you can expect to receive your order in good condition. If you do have a problem with your package upon arrival, please notify me as soon as possible.

I usually ship Tuesdays and Thursdays. Typically, this means your order will be shipped within 1-3 business days. Orders are shipped in the order they are received. If you need an item shipped immediatly or with a different method, convo me to ensure I am aware of your need.

If your package shipment is delayed more than 3 business days for any reason, I will be sure to notify you.

When your items ship you will receive an e-mail from PayPal notifying you of the shipment.
Additional policies and FAQs
Feedback: I leave feedback for all buyers! If you wish to not receive feedback for any reason, please let me know.
sleep at night- convo and ask, and I will consider it!

Vintage Items:
Please note that vintage items are actually old! Their age can cause discoloration, scratches, patinas, and various signs of aging. I include photos and/or descriptions to notify you of these things. Some pieces are in better shape, and some have more signs of age. These various signs of age add to the charm of vintage designs.

Thank you so much for visiting my store!