Zeugmeisterey is taking a short break
Vincent on May 12, 20215 out of 5 stars
.. super nice contact.. sometimes takes a little longer to answer 😉. but that shouldn't really bother, because the result is more than just good in the end. the work is just super great and for his knife case he would have deserved a design award. at any time and without reservations!.. I can only say thank you..
Should there be a problem again, please contact me. I am most interested in satisfied customers.
Accepted payment methods
Returns and exchanges
You have the right to revoke this contract within fourteen days without giving reasons.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods. In order to exercise your right of withdrawal, you must inform me ( Florian Heinrich, Krausnickstraße 2, 10115 Berlin, 030/3453518, Kontakt [!at] Zeugmeisterey.de ) of your decision to revoke this contract by means of a clear declaration (e.B. a letter sent by post, fax or e-mail). You can use the attached model withdrawal form, but this is not mandatory. (the sample withdrawal form can be found at the end of this instruction)
To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Consequences of revocation
If you withdraw from this contract, we shall reimburse you all payments that we have received from you, including delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to me immediately and in any case at the latest within fourteen days from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You bear the direct costs of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary to check the nature, characteristics and functioning of the goods. ..............................................
Sample withdrawal form ********
(If you want to cancel the contract, please fill out this form and send it back.)
10115 Berlin, Germany
Kontakt [!at] Zeugmeisterey.de
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
Ordered on (*)/received on (*)
Name of consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only in case of notification on paper)
(*) Please delete as appropriate.
- Prepayment (desired)
- Bank transfer
Shipping is always insured and with a tracking number
Additional policies and FAQs
For this I ask you to contact me directly.
In the case of individualized one-off productions, I unfortunately have to exclude a return of the goods.
Leather is a natural product.
Scars, wrinkles and similar superficial irregularities are natural and a sign of quality. Leather needs care. It should not be exposed to direct heat. If leather has become damp, slow drying in a well-ventilated place is recommended. Under no circumstances should leather be dried directly on the heater or over an open fire. For products made of uncoated leather, it is advisable to rub the item with a high-quality leather care product from time to time.