Announcement
Welcome to Zhivana Designs, and thank you for supporting my small business. I am sending out orders as usual. However, shipping delays have been occurring both domestically and internationally due to the pandemic. Overseas shipments may be delayed by several months. Please expect that delivery may take longer than estimated. Stay safe! 💙
Modern vintage jewelry, clothing and accessories with a selection of handmade minimalist jewelry pieces. 💙
Find us on Instagram @zhivana 💙
Announcement
Welcome to Zhivana Designs, and thank you for supporting my small business. I am sending out orders as usual. However, shipping delays have been occurring both domestically and internationally due to the pandemic. Overseas shipments may be delayed by several months. Please expect that delivery may take longer than estimated. Stay safe! 💙
Modern vintage jewelry, clothing and accessories with a selection of handmade minimalist jewelry pieces. 💙
Find us on Instagram @zhivana 💙
Items
Reviews
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Mika on Mar 3, 2021
5 out of 5 starsPerfect and timeless - as always! 10/10 will always come back to this shop for my favourite jewelry 💜🤍
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Mika on Feb 5, 2021
5 out of 5 starsAmazing quality - as always. My favourite place for timeless gifts!!
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Sophie on Jan 28, 2021
5 out of 5 starsBeautiful ring and a perfect fit for my pinky! Shipping took a bit longer than expected, but I know it’s difficult because of COVID right now. So glad I finally got it ! It’s perfect :)
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kyrrabeanie on Jan 15, 2021
5 out of 5 starsThe ring was a little more dainty than expected but I was looking for delicate rings so it’s great! Fits perfectly, I don’t even notice it’s there.
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olivineyeh on Dec 24, 2020
5 out of 5 starsThe earrings are so beautiful and in superb quality! Thank you!
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jwychui on Dec 23, 2020
5 out of 5 starsAbsolutely gorgeous scarf!!! Great communication and well packaged item. Thanks so much!! :D
Shop policies
Email: mail [!at] zhivana.com
Etsy Conversations: http://etsy.me/2oeHF4k
Instagram: https://www.instagram.com/zhivana/
*Canadian customers will be charged sales tax.*
I answer inquiries quickly, generally within a few hours; late evening inquiries get answered the following day.
Accepted payment methods
Returns and exchanges
I don't accept returns, exchanges, or cancellations
Returns and exchange details
I want you to be happy with your purchase, so please contact me if you feel your piece was not as described. If there is a flaw I did not detect, I will accept a return on that item.
Detailed measurements are provided. I don't accept returns if the item doesn't fit. If you have any questions regarding sizing, please contact me prior to purchasing.
Vintage items may show signs of wear, minor flaws or pilling. Any significant signs of wear are noted in the description.
Payment
Shipping
* When purchasing with Xpresspost shipping, please provide your phone number in addition to your full address. *
Items are shipped from Canada and standard shipping for most items to the US and international destinations does *not* include tracking. If you would like to have tracking including with your shipment, please choose an upgraded shipping option at checkout. Standard shipping for items that include a gift box also include tracking.
I try to be as environmentally responsible as possible. So if you order more that one item they will often be combined into one bag or box. If you would like them to be separately packaged for gift-giving, please leave a note at check-out letting me know.
Business days quoted below are Monday through Friday, not including the day of shipment.
US and International orders: As legally required, the value in Canadian dollars is ALWAYS included on the shipping label for customs purposes.
Rush orders are sometimes possible for an additional cost. Please contact me for more information prior to placing your order.
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Canadian destinations:
Oversize Mail: 1 to 4 business days locally from time of shipment; 4 to 8 business days nationally. These are just estimates, and the mail can occasionally take much longer, sometimes 3 to 4 weeks. If you need your jewelry by a specific date or if you would like tracking, please choose an upgraded shipping option. Available for select items; packaged in a gift bag. No tracking.
Expedited Parcel: 1 to 2 business days locally from time of shipment; up to 4 business days to major urban centres nationally; up to 7 business days to remote urban centres; and up to 13 business days to remote non-urban areas. Includes tracking. (May be sent via UPS with tracking with similar delivery times.)
Xpresspost: 1 to 3 business days from time of shipment. Includes tracking. (May be sent via UPS with tracking and similar delivery times.)
US destinations:
Standard Shipping: 1 to 2 weeks from time of shipment. No tracking.
Tracked Packet: 5 to 13 business days from time of shipment. Includes tracking.
Expedited Parcel: 4 to 10 business days from time of shipment. Includes tracking. Please leave your telephone number in the Notes to Seller at check-out, as it is required on UPS shipping labels to the US.
Xpresspost: 2 to 4 business days from time of shipment. Includes tracking. Guaranteed delivery date. Please leave your telephone number in the Notes to Seller at check-out, as it is required on the Xpresspost shipping label.
International destinations:
Small Packet: 1 to 3 weeks from time of shipment. No tracking.
Tracked Packet (where available): 7 to 13 business days from time of shipment. Includes tracking.
Xpresspost (where available): 4 to 5 business days from time of shipment. Includes tracking. Guaranteed delivery date.
Delivery times have generally been fairly reliable in the past. Packages may occasionally take longer than the estimated times to reach their destinations. Shipments are only considered to be lost after 12 weeks following shipment.
Please note that buyers are responsible for any taxes, duties and custom fees associated with international shipping. EU buyers: VAT is NOT included in the price of items.
Please verify your address before placing your order. Misdirected packages that need to be reshipped will incur an additional shipping fee.
Most orders are shipped in a mailer; a box is used for larger orders.
For PayPal purchases, orders ship to the address on your PayPal account.
Additional policies and FAQs
We do our best to ensure that colors are represented accurately, but different computer screens may show colors differently.
Items are washed or steam-cleaned, as necessary, before shipment. Cleaning of furs and most leather is left up to the buyer. We recommend that you clean all items before wear.
None of the jewelry sold in this shop is intended to be used by children.
14K GOLD FILL / 14K ROSE GOLD FILL:
Gold fill is made up of a solid layer (5% total weight) of karat gold bonded to a base metal core with heat and pressure. Far more durable than plated gold, gold fill is a wonderful, economical alternative to solid 14k gold.
Sterling silver and gold used in Zhivana Designs handmade jewelry is sourced either from Hoover & Strong (100% recycled) or Rio Grande (over 85% of gold is recycled).
In addition, scrap metal is saved and returned to a company that recycles it.
All items are made in a non-smoking, pet-free, music-filled environment.