ZhivanaDesigns

zhivana designs & vintage ~ modern vintage style

Montreal, Canada On Etsy since 2007

3,195 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

ZhivanaDesigns

zhivana designs & vintage ~ modern vintage style

Montreal, Canada | 3,195 Sales

5 out of 5 stars

Shop owner

Contact

Announcement    Sale: All handmade jewelry is 15% off. 💙
Modern vintage jewelry, clothing and accessories with a selection of handmade minimalist jewelry pieces. 💙
Find us on Instagram @zhivana for new items. 💙
We are only shipping to select countries right now due to international delays. We apologize for any inconvenience and will resume worldwide shipping once the situation stabilizes. 💙

Announcement

Last updated on Sep 18, 2020

Sale: All handmade jewelry is 15% off. 💙
Modern vintage jewelry, clothing and accessories with a selection of handmade minimalist jewelry pieces. 💙
Find us on Instagram @zhivana for new items. 💙
We are only shipping to select countries right now due to international delays. We apologize for any inconvenience and will resume worldwide shipping once the situation stabilizes. 💙

Items

Request Custom Order
Contact shop owner
3195 Sales
7625 Admirers
 
ZhivanaDesigns

Contact shop owner

ZhivanaDesigns

Reviews

Average item review
5 out of 5 stars
(666)
See reviews that mention:
quality 44 shipping 115 customer service 52

About ZhivanaDesigns

Sales 3,195
On Etsy since 2007

Shop policies

Last updated on September 24, 2020
To contact us or learn more about Zhivana Designs :
Email: mail [!at] zhivana.com
Etsy Conversations: http://etsy.me/2oeHF4k
Instagram: https://www.instagram.com/zhivana/

*Canadian customers will be charged sales tax.*

I answer inquiries quickly, generally within a few hours; late evening inquiries get answered the following day.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
We will accept returns for store credit on most items. Returns are not accepted on pierced earrings. Items must be shipped back within three business days of initial delivery with tracking. Items must be unworn, unwashed and in original condition of when received. Return shipping costs are the responsibility of the buyer.

Vintage items may show signs of wear, minor flaws or pilling. This gives them character and vintage appeal. Any significant signs of wear are noted in the description. We want you to be happy with your purchase, so please contact us if you feel your piece was not described and we will gladly work with you to find a solution.
Payment
We accept PayPal and credit card payments through Direct Checkout.
Shipping
Items are shipped from Canada and standard shipping for most items to the US and international destinations does *not* include tracking. If you would like to have tracking including with your shipment, please choose an upgraded shipping option at checkout. Standard shipping for items that include a gift box also include tracking.

We try to be as environmentally responsible as possible. So if you order more that one item they will often be combined into one bag or box. If you would like them to be separately packaged for gift-giving, please leave us a note at check-out letting us know.

Business days quoted below are Monday through Friday, not including the day of shipment.

US and International orders: As legally required, the value in Canadian dollars is ALWAYS included on the shipping label for customs purposes.

Rush orders are sometimes possible for an additional cost. Please contact us for more information prior to placing your order.

****************

Canadian destinations:
Oversize Mail: 1 to 4 business days locally from time of shipment; 4 to 8 business days nationally. These are just estimates, and the mail can occasionally take much longer, sometimes 3 to 4 weeks. If you need your jewelry by a specific date or if you would like tracking, please choose an upgraded shipping option. Available for select items; packaged in a gift bag. No tracking.
Expedited Parcel: 1 to 2 business days locally from time of shipment; up to 4 business days to major urban centres nationally; up to 7 business days to remote urban centres; and up to 13 business days to remote non-urban areas. Includes tracking and a gift box.
Xpresspost: 1 to 3 business days from time of shipment. Includes tracking and a gift box. Guaranteed delivery date.

US destinations:
Standard Shipping: 1 to 2 weeks from time of shipment. No tracking.
Tracked Packet: 5 to 13 business days from time of shipment. Includes tracking.
Expedited Parcel: 4 to 10 business days from time of shipment. Includes tracking.
Xpresspost: 2 to 4 business days from time of shipment. Includes tracking. Guaranteed delivery date. If you choose Xpresspost as your shipping option, please leave your telephone number in the Notes to Seller at check-out, as it is required on the Xpresspost shipping label.

International destinations:
Small Packet: 1 to 3 weeks from time of shipment. No tracking.
Tracked Packet (where available): 7 to 13 business days from time of shipment. Includes tracking.
Xpresspost (where available): 4 to 5 business days from time of shipment. Includes tracking. Guaranteed delivery date.

Delivery times have generally been fairly reliable in the past. Packages may occasionally take longer than the estimated times to reach their destinations. Shipments are only considered to be lost after 6 weeks following shipment.

Please note that buyers are responsible for any taxes, duties and custom fees associated with international shipping. EU buyers: VAT is NOT included in the price of items.

Please verify your address before placing your order. Misdirected packages that need to be reshipped will incur an additional shipping fee.

Most orders are shipped in a mailer; a box is used for larger orders.

For PayPal purchases, orders ship to the address on your PayPal account.
Additional policies and FAQs
Some photos are taken on macro settings for detail, and items may appear larger than they actually are. Detailed measurements are provided for each item. We measure clothing items flat and double the flat measurement. Lengths and sleeve lengths are not doubled. The best way to see if something will fit you is by comparing the measurements to something similar that you already own. If you are wondering about fit, please contact us with any questions.

We do our best to ensure that colors are represented accurately, but different computer screens may show colors differently.

Items are washed or steam-cleaned, as necessary, before shipment. Furs are brushed but not cleaned. We recommend that you clean all items before wear.

None of the jewelry sold in this shop is intended to be used by children.

14K GOLD FILL / 14K ROSE GOLD FILL:
Gold fill is made up of a solid layer (5% total weight) of karat gold bonded to a base metal core with heat and pressure. Far more durable than plated gold, gold fill is a wonderful, economical alternative to solid 14k gold.

Sterling silver and gold used in Zhivana Designs handmade jewelry is sourced either from Hoover & Strong (100% recycled) or Rio Grande (over 85% of gold is recycled).

In addition, scrap metal is saved and returned to a company that recycles it.

All items are made in a non-smoking, pet-free, music-filled environment.