ZhivanaDesigns
Montreal, Canada |
ZhivanaDesigns is taking a short break
Reviews
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Jillian Finley on Oct 31, 2019
5 out of 5 starsSpecial vintage ring, I get compliments daily :) pristine condition
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Hannah on Aug 6, 2019
5 out of 5 starsPerfect, bought for one of my bridesmaids who has very particular tastes, and when she saw this she was thrilled with it, showed it to everyone and wore it the day of the wedding.
Couldn't ask for more and really pleased with the find! -
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Debbie on Jul 12, 2019
5 out of 5 starsWell packaged, so adorable, really love this necklace, will be wearing it 24/7 on my holidays! And well made too! sturdy! Thank you!
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meow on Jul 7, 2019
5 out of 5 starsI love this ring so much. Thank you for shipping it so quickly!
About ZhivanaDesigns
Handmade quality modern minimal jewelry / Personalized and custom-made jewelry
Personalized jewelry, feather rings, stacking rings, hammered cuff bracelets, rose gold jewelry, hoop earrings and custom jewelry. Handmade in Canada, just for you.
My mission is to provide high quality handcrafted jewelry and excellent customer service - straight from my workshop to you! When you buy from Zhivana Designs, you are truly supporting independent handmade.
I took up jewelry-making as a hobby while making other plans, but soon found myself obsessed. Zhivana Designs was launched in 2007.
Following some metalsmithing courses in San Francisco and Montreal, I set up a workshop in a spare bedroom. I work mainly at an old oak desk that was upcycled into a jeweler's workbench, and have spent many happy hours shaping, hammering and soldering jewelry-to-be on its surface.
Zhivana Designs pieces are designed for the woman who loves pretty, minimalist jewelry with meaning. Feel free to get in touch if you have any questions or custom requests.
Shop members
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Louise Otmar
Owner, Creator, Photographer
Shop policies
Custom orders are welcome. Please don't hesitate to contact me with any special requests.
Most of my jewelry can be purchased in multiples. If you would like to order more than one of any item you see in this shop, please contact me for a customized, reserved listing.
To contact me or learn more about Zhivana Designs :
Email: mail [!at] zhivana.com
Etsy Conversations: http://etsy.me/2oeHF4k
Instagram: https://www.instagram.com/zhivana/
*Canadian customers will be charged sales tax.*
I answer inquiries quickly, generally within a few hours; late evening inquiries get answered the following day.
Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Intimate items (for health/hygiene reasons)
- Items on sale
Returns and exchange details
Pierced earrings are final sale.
A restocking fee of CDN$2.50 applies to all Canadian returns and exchanges; a restocking fee of CDN$8 applies to all US returns and exchanges. (Shipping costs are included in prices for your convenience, but I still have to pay them. A restocking fee goes toward paying for the initial shipping costs that I can not recoup.)
There is an additional CDN$3 resizing fee if you have made a mistake and ordered the incorrect ring size.
Payment
Shipping
I try to be as environmentally responsible as possible. So if you order more that one item they will often be combined into one bag or box. If you would like them to be separately packaged for gift-giving, please leave me a note at check-out letting me know.
Business days quoted below are Monday through Friday, not including the day of shipment.
US and International orders: As legally required, the value in Canadian dollars is ALWAYS included on the shipping label for customs purposes.
Rush orders are sometimes possible for an additional cost. Please contact me for more information prior to placing your order.
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Canadian destinations:
Oversize Mail: 1 to 4 business days locally from time of shipment; 4 to 8 business days nationally. These are just estimates, and the mail can occasionally take much longer, sometimes 3 to 4 weeks. If you need your jewelry by a specific date or if you would like tracking, please choose an upgraded shipping option. Available for select items; packaged in a gift bag. No tracking.
Expedited Parcel: 1 to 2 business days locally from time of shipment; up to 4 business days to major urban centres nationally; up to 7 business days to remote urban centres; and up to 13 business days to remote non-urban areas. Includes tracking and a gift box.
Xpresspost: 1 to 3 business days from time of shipment. Includes tracking and a gift box. Guaranteed delivery date.
US destinations:
Standard Shipping: 1 to 2 weeks from time of shipment. No tracking. If you have a preference for a drawstring bag or a gift box, please leave me a note at checkout.
Tracked Packet: Up to 7 business days from time of shipment. Includes tracking and a gift box.
Expedited Parcel: 4 to 5 business days from time of shipment. Includes tracking and a gift box.
Xpresspost: 2 to 4 business days from time of shipment. Includes tracking and a gift box. Guaranteed delivery date. If you choose Xpresspost as your shipping option, please leave your telephone number in the Notes to Seller at check-out, as it is required on the Xpresspost shipping label.
International destinations:
Small Packet: 1 to 3 weeks from time of shipment. No tracking. If you have a preference for a drawstring bag or a gift box, please leave me a note at checkout.
Tracked Packet (where available): 7 to 10 business days from time of shipment. Includes tracking and a gift box.
Xpresspost (where available): 4 to 5 business days from time of shipment. Includes tracking and a gift box. Guaranteed delivery date.
Delivery times have generally been fairly reliable in the past. Packages may occasionally take longer than the estimated times to reach their destinations. Shipments are only considered to be lost after 6 weeks following shipment.
Please note that buyers are responsible for any taxes, duties and custom fees associated with international shipping. EU buyers: VAT is NOT included in the price of items.
Please verify your address before placing your order. Misdirected packages that need to be reshipped will incur an additional shipping fee.
Jewelry is normally packaged in a reusable drawstring bag lined or covered with bubble pack.
Most orders are shipped in a bubble mailer; a box is used for larger orders.
For PayPal purchases, orders ship to the address on your PayPal account.
If your purchase is a gift, I am happy to ship directly to the recipient. I would also be happy to include a note with your personalized message at no additional charge. If you would like your order shipped directly to the gift recipient, please change the shipping address in PayPal and Etsy and leave me details, including what you would like your note to say, in the “Message to Seller” box at checkout.
Additional policies and FAQs
Please note that photos have been taken on macro settings for detail, and items may appear larger than they actually are. Detailed measurements are provided for each item.
I do my best to ensure that colors are represented accurately, but please note that different computer screens show colors differently, and there may be some variation from what you see on your screen.
14K GOLD FILL / 14K ROSE GOLD FILL:
Gold fill is made up of a solid layer (5% total weight) of karat gold bonded to a base metal core with heat and pressure. Far more durable than plated gold, gold fill is a wonderful, economical alternative to solid 14k gold.
ABOUT OXIDIZED STERLING SILVER:
All sterling silver will naturally tarnish and darken over time. The surface of oxidized sterling silver is silver that has been intentionally darkened to give it a rich charcoal grey - almost black - color. The silver is still shiny underneath, and over time the oxidization will rub off with wear for a naturally time-worn look.
All items are made in a smoke-free, pet-free, music-filled environment.
Zhivana Designs is a brand of Zhivana Designs Inc.
More information
Frequently asked questions
Custom and personalized orders
Custom and personalized orders are those made in your exact size - ring sizes, bracelet lengths and necklace lengths - or those with stamped initials. I am unable to accept returns on these, but am happy to offer resizing options.
Sizing details
Photos have been taken on macro settings for detail, and items may appear larger than they actually are. Detailed measurements are provided for each item, so please be sure to take note of them.
RING SIZING:
If you have ordered the wrong ring size and want to exchange your ring, I am happy to work with you to ensure you get the right size. Please note that resizing fee of US$3 plus reshipping fees will be charged on ring exchanges.
Care instructions
- Avoid contact with water, soap, hairspray, makeup, lotion and perfume.
- Remove rings before performing manual tasks.
- Clean with a soft cloth.
- Restore brass and silver to a lighter glow with a commercial polishing cloth.
- Store jewelry in a plastic zip-lock bag.
Gift packaging
Jewelry is normally packaged in a reusable drawstring bag lined or covered with bubble pack.
If you would like a gift box, please choose an upgraded shipping option. (Canada Post charges more for parcels that are over 2 cm in height.)
- In Canada, choose "Expedited Parcel".
- For US, European Union and other international destinations, choose "Small Packet Over 2 cm (Gift Box)".
Most orders are shipped in a recycled bubble mailer; a box may be used for larger orders.
Gifts
If you choose the "Mark as gift" feature, you can also choose to have a personalized note included with your order at no additional charge. Please leave me details in the “Message to Seller” box at checkout.
Invoices are not included in your package. However, for international orders (those shipped to destinations outside of Canada), the value in Canadian dollars will be indicated on the shipping label in accordance with customs laws.
None of the jewelry sold in this shop is intended to be used by children.
What is gold fill?
Gold fill is made up of a solid layer (5% total weight) of karat gold bonded to a base metal core with heat and pressure. Far more durable than plated gold, gold fill is a wonderful, economical alternative to solid 14k gold.
Recycled metals
Sterling silver and gold used in Zhivana Designs jewelry is sourced either from Hoover & Strong (100% recycled) or Rio Grande (over 85% of gold is recycled).
In addition, I save my scrap metal and return it to a company that recycles it.
What is oxidized sterling silver?
All sterling silver will naturally tarnish and darken over time. The surface of oxidized sterling silver is silver that has been intentionally darkened to give it a rich charcoal grey - almost black - color. The silver is still shiny underneath, and over time the oxidization will rub off with wear for a naturally time-worn look.