ZilaLongenecker

Arizona, United States · 204 Sales

ZilaLongenecker

Arizona, United States 204 Sales On Etsy since 2010

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Zilá Longenecker

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Zilá Longenecker

Shop policies

Last updated on September 25, 2014
Please, allow 2 weeks for processing your order plus shipping time. If you are in a rush, let me know and I will try to accommodate you.

Photographs are printed on Kodak Professional Supra Endura VC Digital Paper (aka Traditional E-Surface Paper). Accurate color, realistic saturation, excellent neutral flesh reproduction and brighter colors are just a few of the attributes to describe E-Surface paper.

Don’t worry about prints fading. The standard archival value is 100 years in home display and 200 years in dark storage. Keep your photos away from direct sunlight.

Accepted payment methods

  • Accepts Etsy gift cards
Shipping
Photographs will be shipped flat in appropriate package.

I will ship to the address provided by Etsy when payment is received. Please make sure your address is correct. If you need photographs sent to another address as a gift, please let me know quickly. Send me a buyer's note with your order.

Within the United States orders are shipped via USPS Priority Mail with delivery confirmation. Discounted prints will be sent via First Class mail.

My shipping charges include all costs related to shipping, including packing supplies.

{{{{{{INTERNATIONAL ORDERS:}}}}}}

International Orders are shipped via USPS Priority Mail or First Class Mail, depending on size and weight of order.

Please note: International customers are responsible for any and/or all Customs fees, taxes, and duties associated with shipping & purchasing to their respective countries, should they be assessed. Most country's Customs agencies open and/or assess fees to a random selection of packages. Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country's tax regulations. I have no way of calculating how much these fees would be, should they occur, and I am not responsible for those charges. For any additional information please refer to your local customs agency.
Refunds and Exchanges
Refunds or exhanges will be accepted if the item is damaged in shipping. In that case, the damaged item will be returned to me and a new item will be shipped free of charge.

I try to be flexible and if you contact me with any complaints or concerns I will gladly work with you to find a solution.

Buyer pays return shipping.

LOST MAIL:

Please contact me if you have not received your package in 10 weeks from the date I've mailed to you.

Tracking IS NOT provided on international packages so you need to contact me if a package does not arrive. International packages will not be considered lost until 60 days after shipping.
Additional policies and FAQs
When you purchase a print of an image from Zilá Longenecker shop, you are provided with the actual print, and are granted the right to display the print for viewing for non-commercial purposes. However, unless specifically authorized, you may not scan, duplicate, copy, resell, publish, or utilize the image in any manner without prior written permission. You will own the print, not the rights to the original image.

©2003-2014 Zilá Longenecker Photography. All Rights Reserved.