Announcement    Before you place an order, I strongly advise you to check the rules of my store.

1. If you have any questions before placing an order, please send a message and I will answer your questions as accurately as possible and in detail.

2. To prove that your costume doesn't fit of it was broken in process of delivery, please send photo evidences to the store owner within 2 days after delivery. If you do that weeks after a delivery, we assume that loss in quality of a costume happened after our customer received the parcel. In this case refund is impossible.

3. If you want to ship a costume back to us, please keep in mind that you cover all the additional expenses for that.

4. I provide custom personalized designs on a request.

5. You can pay by monthly installments in case the design you request is very expensive and takes me a few months to complete. But there are a few conditions:
- I stop working on the costume, if you delay payments.
- I do not return the money if you want to stop making payments. Because the work is already done and materials purchased. All I can - to send you a unfinished thing.

6. You can also split payments for custom designs into two. One of them is non-refundable.

7. I accept fast orders but this would increase price up to 70% from the original. Also keep in mind that it's impossible to make a huge Sakizo costume in 3 days, all I can do - work on it for 4-5 weeks non-stop instead of 8-10 weeks. But smaller costumes take less time, contact me to discuss details.

8. If you don't answer my messages for more than 15 days both on Etsy and via Email and don't provide me any information and measurements, than I can decline your order and keep up to 50% deposit that is non-refundable. In case you have personal stuff going on please let me know cause I'll be sending you messages approximately once in 3-4 days and would be expecting to receive an answer.

9. I don't start my work until you provide me your measurements. The proceeding time of an order starts from the moment I receive a list of your measurements and we check them. Please, provide them in centimeters. All I can do without your measurements - order and buy materials.

10. Always mention if you need a costume by a specific date.

Thanks for reading those,
Zoe