ZuHauseBerlin

Zu Hause Berlin

Victoria, Canada · 395 Sales

ZuHauseBerlin

Zu Hause Berlin

Victoria, Canada 395 Sales On Etsy since 2012

0 out of 5 stars
(130)
Shop owner

Laurin

Contact

ZuHauseBerlin is taking a short break

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Note from shop owner Hi there, we're on vacation while we re-locate to Canada! Thank you so much for stopping by and favourite us so you can come back when we're open to take a look around! Also check out our Facebook here: https://www.facebook.com/zuhauseberlinvintage
Best wishes and thank you!
:) Laurin

Note from shop owner

Last updated on Apr 14, 2014

Hi there, we're on vacation while we re-locate to Canada! Thank you so much for stopping by and favourite us so you can come back when we're open to take a look around! Also check out our Facebook here: https://www.facebook.com/zuhauseberlinvintage
Best wishes and thank you!
:) Laurin

Laurin

Contact shop owner

Laurin

About

'Zu Hause' means 'At Home'

I've been working in Set & Costume Design for Theatre and Film for the past 7 years, and my love of creating a picture, of building things with my hands, and of putting the right elements together also extends to all other areas of my life.

Zu Hause Berlin (which means "At Home" Berlin), was born from my love to hunt for just the perfect piece for my home and for my projects, and the desire to spread these beautiful unique items to other homes.

Every piece that I select is unique in some way, it has a story, and is hand selected by me. From my home to yours, I know you'll find the perfect item for your decor and your home here at ZuHause and I look forward to sending from my house in Berlin to yours anywhere in the world.

Thank you for stopping by! We're always happy to receive feedback so please drop us a line.

Best Wishes from Berlin!

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Shop members
  • Laurin

    Owner, Curator

    Laurin is from the West Coast of Canada but has been living and working in Berlin for almost 3 years. Passionate about everything design and art related, there's rarely a day you don't see Laurin creating something with her hands.

Shop policies

Last updated on October 14, 2013
Welcome to the Zu Hause Berlin Shop Policies. Please take a look at my shop policies and email me with any questions you might have.

Accepted payment methods

Payment
We're now happy to announce we accept Direct Checkout and Etsy Giftcards as a payment option. Paypal is also still an acceptable payment method with the shop.

No items will be shipped until payment has been received. :)

For more information about payment, please feel free to contact me.
Shipping
All shipping prices are as listed in the individual item listings. The costs listed include BOTH the packaging costs and the actual shipment/postage costs. The shipping label does not always accurately reflect what postage cost, it does not include additional tracking and insurance.

I ship Internationally, prices differ based on the size and weight of each item, so for specific costs please view the shipping costs on individual listings. Items are shipped from Berlin, Germany.

Shipment to the US & Canada can take between 10-14 Business Days.

Shipment to the EU takes between 5-10 Business Days.

When purchasing more than one item, please refer to the ships with another item price in the shipping information for each listing. When possible, I will always refund excess shipping costs if the combined shipment was less than listed.

Express Shipping is available from Germany, however prices are incredibly high as they consider their normal shipping to already be "Priority". I cannot guarantee delivery dates, so it's always better to order in advance.

Your items are always packaged carefully in tissue paper and a lot of bubble wrap to ensure their safety. There is no insurance on my regular postage, if you would like me to insure your package, please contact me for a quote.

Unfortunately I can not be responsible for lost or late packages or goods damaged during shipment.

If an item is returned to me because you failed to pick it up from your local post office or the address you have provided is incorrect/incomplete, you have 14 days from the day I notify you to re-pay for the postage required to re-ship the item (via Paypal). There is an additional 5€ fee for my additional trips to the post office (I have to pick it up there when it's returned, plus then take it again to ship it). After 14 days, you will forfeit the item and it will return to my stock. This 14 days begins the day I contact you about the returned item. This is to prevent me from ending up holding packages for long periods of time.

I can not be held responsible for any customs or other taxes or costs upon your items arrival. Please check with you local laws to verify what kind of taxes or customs fees could apply should your package arrive from Germany.

If you have any special shipping related requests please contact me before purchase so I can make the required adjustments to your listing.

Pick-up directly in Berlin is available and shipping costs will be set to zero. Please just get in touch with me before purchasing so I can adjust the listing. :)

Thank you for your understanding and if you have any questions regarding shipping, please feel free to contact me and I'll get back to you as soon as possible.
Refunds and Exchanges
At this time we do not offer any refunds, returns or order cancellations. Please understand this is for our shop's protection as we incur fees when an order is cancelled.

If you have any problems with your order please get in touch with me as soon as possible and we can talk about what can be done. If there is an error on my part in the order, I'll of course do everything I can to fix it :).
Additional policies and FAQs
Please note, I can Reserve any items you are interested in, but for a maximum of 2 days (48hrs) only. Thank you for your understanding.