ZvezdanaVintage

handpicked for you

1114 Sales

ZvezdanaVintage

handpicked for you

1114 Sales On Etsy since 2011

4.5 out of 5 stars
(393)

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ZvezdanaVintage

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ZvezdanaVintage

Reviews

Average item review
4.5 out of 5 stars
(393)
Laurent Formentin

Laurent Formentin on Aug 2, 2016

5 out of 5 stars

superbes bottes j'adore. Bon vendeur

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Psyche

Psyche on May 26, 2016

1 out of 5 stars

I make a point of leaving only five star feedback, but this one goes beyond. First of all, the wallet was really dirty and stained. I have tried hand-washing it twice , but it looks the same. Secondly it totally stinks of perfume, as though applied to cover up a musty scent - overwhelmingly, unusably so. When I politely messaged the seller about the condition issues, she offered me a partial refund but responded incredulously, claiming it wasn't dirty and there was no smell. It would be impossible for anyone "inspecting" the item not to notice the issues. I told her I could take pics of the dirt and she asked me to. After taking the best pics I could, she then denied giving me a refund, saying my photos were too blurry to "justify" it. She'd previously offered the refund sight unseen. I feel scammed by the seller.

ZvezdanaVintage

ZvezdanaVintage responded on May 27, 2016

Worst customer ever. I offered her a refund if she sends me a photo with the proof that the item was dirty, because I am 100% sure it wasn`t in the condition she described. After all, the photos of this item speak for themselves. She sent me useless blurry photos because she couldn`t prove it was in the condition she claimed it was. I do not respond to BLACKMAIL and if it comes with a bad review so be it. I will rather have one star from you than to give you the satisfaction of cheating and taking advantage. After giving you multiple chances to get the refund you sent me such an aggressive and impolite message and putting the word in my mouth that I never said. I never had such a bad experience with any buyer from the begging of this shop. So try your tricks somewhere else. Have a nice day.

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Updates

Adorable vintage sweater with golden threads

Tagged in this photo

Cool 90s Vest made from pure wool and viscose lining

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Vintage mint green 90s women vest
US$34.61
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About

Handpicked for you!

Hello and welcome to my shop!

While here make sure to check my ZVEZDANA SPECIAL section. You'll find unique and rare pieces made in Yugoslavia. All these item are high quality pieces made in famous factories like Jugoplastika, Kamensko, Mura, Vesna, Astra, Borovo etc. Most of these companies were shut down or bankrupt during the transition period in the 90s. I tend to archive all the finds on my blog "Zvezdana Broken Industries" were you can find out more about this factories, fashion and lifestyle in Yugoslavia.

Pieces in the other section are picked carefully and with lot of care.

Cheers,
Ana

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Shop members
  • Ana

    Owner

    Hi, my name is Ana and I am the owner and founder of Zvezdana Vintage shop.

Shop policies

Last updated on October 30, 2014
Welcome to Zvezdana vintage shop!

Accepted payment methods

  • Accepts Etsy gift cards
Payment
Paypal is the only accepted method of payment on all Zvezdana etsy transactions. Payment is expected at the time of purchase, unless other arrangements have been made.
Shipping
Items will be shipped 1-5 days after payment via Croatian postal service. Once your item is shipped, you will receive the tracking number. The shipping could take around 2-3 weeks (up to 22 working days), during the holiday season maybe even a bit longer. International orders may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. I will not held responsibility for refund if the package is lost as long as I have a proof of sending it to your address. Please check with your country’s customs office to determine what these additional costs will be prior to purchasing items. All the E.U. customers have the right to return the garments max 14 days after the purchase, but are responsible for the extra shipping cost.

Send me a message if you would like faster shipping, it will require upgrade of the shipping price.
Refunds and Exchanges
I am trying provide accurate measurements for all items. Please be sure to measure yourself or contact us BEFORE purchase if you are unsure about fit. No refunds or exchanges. However, if I have failed to detail a significant flaw or have somehow mismeasured an item, I will be happy to discuss the possibility of a return. Refunds would not include shipping fees. No refunds due to the long postal times.

If you have any discrepancy please contact us first before leaving neutral or negative feedback. We want you to be completly satisfied with the clothes you buy at our shop and also with our service.

Please message us if you have any concerns before buying! We will be glad to answer your questions.
Additional policies and FAQs
All items sold are previously owned vintage garments. Some wear is expected in these items and will be noted in descriptions to the best of our knowledge. Minor imperfections may at times be accidentally unnoticed. Please keep this in mind when buying.

I look over each garment I sell and list the flaws that I find. However, on rare occasion I may miss something. If this happens, please contact me before leaving feedback and I will do my absolute best to fix the situation.

Once you receive the item please consider giving a feedback. I hope you will love your new unique Zvezdana handpicked vintage items. Let me know! :)

Thank you,
Ana
ZvezdanaVintageShop