Psyche on May 26, 2016
I make a point of leaving only five star feedback, but this one goes beyond. First of all, the wallet was really dirty and stained. I have tried hand-washing it twice , but it looks the same. Secondly it totally stinks of perfume, as though applied to cover up a musty scent - overwhelmingly, unusably so. When I politely messaged the seller about the condition issues, she offered me a partial refund but responded incredulously, claiming it wasn't dirty and there was no smell. It would be impossible for anyone "inspecting" the item not to notice the issues. I told her I could take pics of the dirt and she asked me to. After taking the best pics I could, she then denied giving me a refund, saying my photos were too blurry to "justify" it. She'd previously offered the refund sight unseen. I feel scammed by the seller.
ZvezdanaVintage responded on May 27, 2016
Worst customer ever. I offered her a refund if she sends me a photo with the proof that the item was dirty, because I am 100% sure it wasn`t in the condition she described. After all, the photos of this item speak for themselves. She sent me useless blurry photos because she couldn`t prove it was in the condition she claimed it was. I do not respond to BLACKMAIL and if it comes with a bad review so be it. I will rather have one star from you than to give you the satisfaction of cheating and taking advantage. After giving you multiple chances to get the refund you sent me such an aggressive and impolite message and putting the word in my mouth that I never said. I never had such a bad experience with any buyer from the begging of this shop. So try your tricks somewhere else. Have a nice day.
Jaona on May 5, 2016
They were dirtier in person than in the pictures, had a decently sized clump of hardened dirt stuck in the sole of the right shoe. Took a couple hours of cleaning but they look pretty decent now. Had to switch the laces too because one of them was starting to unravel from the end. For their price I would have preferred for the seller to clean them first before sending them.
Handpicked for you!
Hello and welcome to my shop!
While here make sure to check my ZVEZDANA SPECIAL section. You'll find unique and rare pieces made in Yugoslavia. All these item are high quality pieces made in famous factories like Jugoplastika, Kamensko, Mura, Vesna, Astra, Borovo etc. Most of these companies were shut down or bankrupt during the transition period in the 90s. I tend to archive all the finds on my blog "Zvezdana Broken Industries" were you can find out more about this factories, fashion and lifestyle in Yugoslavia.
Pieces in the other section are picked carefully and with lot of care.
Hi, my name is Ana and I am the owner and founder of Zvezdana Vintage shop.
Accepted payment methods
- Accepts Etsy gift cards
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Refunds and Exchanges
If you have any discrepancy please contact us first before leaving neutral or negative feedback. We want you to be completly satisfied with the clothes you buy at our shop and also with our service.
Please message us if you have any concerns before buying! We will be glad to answer your questions.
Additional policies and FAQs
I look over each garment I sell and list the flaws that I find. However, on rare occasion I may miss something. If this happens, please contact me before leaving feedback and I will do my absolute best to fix the situation.
Once you receive the item please consider giving a feedback. I hope you will love your new unique Zvezdana handpicked vintage items. Let me know! :)