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Zygomatics' Shop Announcement

WELCOME TO ZYGOMATICS

Hi and welcome to Zygomatics, land of kawaii and lovely handmade creations !

★ Please read our etsy policy carefully before buying ★
http://www.etsy.com/shop/Zygomatics/policy

Custom orders & wholesales welcome.

Thank you for visiting !

☆ BLOG
http://blog.zygomatics.com
☆ FACEBOOK
http://www.facebook.com/pages/zygomatics/7392527580
☆ TWITTER
http://twitter.com/zygomatics
☆ EMAIL
chloe.geissler [!at] gmail.com

Zygomatics' Shop Policies

Welcome

Zygomatics is a brand of handmade sweet jewelery and accessories created by Chloe, a swiss designer.

Our jewelries and accessories are entirely handmade by one single person. We guarantee no fingerprints on polymer clay items and durability for each product listed on etsy.

Payment

Etsy accepts Paypal and major credit cards.

Shipping

We ship worldwide from Switzerland.

Orders are shipped within 1-3 open days (excluding bank holidays)

According to the Swiss post, delivery time takes approximately:
- EUROPE : 4-7 open days
- USA : 5-8 open days
(open days exclude weekends & bank holidays)

These are approximate shipping times, we can't not be responsible for any delays.
For any rush orders, please ask us before hand.

We send our packages with the swiss priority shipping option, which doesn't provide tracking numbers. If you would like to add tracking, please contact us BEFORE ordering.

Refunds and Exchanges

All items are carefully packed and secured with bubble wrap or sent in small boxes to avoid bending.

If something gets broken in route, please contact us to work toward a solution.

We don't accept any exchanges for sizes. Every item has a size that you can find in the item description, please check the sizes before buying.

Our items are made for adults and teenagers. They should not be given to young children.

Custom orders are non refundable/exchangable.

Additional Policies and FAQs

• Feedback
Positive feedback is very important to us. If you have any problems, please contact us before leaving feedback, so that we can work toward a solution together. Communication is the key to success!

• How to take care of your Zygomatics goods
All the Zygomatics jewelry is handmade and requires a certain amount of care. You should keep your jewelry in a safe place, for example in a jewelry box, to prevent damages. Treat your felt accessories carefully too. Avoid any contact with water.

• Custom orders
Zygomatics does accept custom orders, as long as your wishes stay in the Zygomatics style and that we are able to find the needed supplies. We require a down payment of half the price of the item before starting to create your item and the rest when the item is ready to be ship. Please email us to let you know your wishes.

• Contact
chloe.geissler [!at] gmail.com

Seller Information

Chloe Geissler
Av. des Alpes 11
3960 Sierre
Switzerland

chloe.geissler [!at] gmail.com

Last Updated September 16, 2012