Abby&Ellie Originalz, HTF supplies and OOAK creations
ABBYandELLIE's Shop Policies
Thank you for stopping by Abby&Ellie Originalz! I do hope you find something that tickles your fancy in my little shop on the prairie, whether a handmade OOAK teddy, ribbonwork peice of mine of some of my many vintage and unique supplies I bring here to share!
Preferred method of payment is paypal. Checks and money orders are accepted within the United States. When merchandise is paid via personal check item will be held until check clears.
Please make payments within 3 days of purchase. If needing more time please contact me.
Most items are shipped First class or First class international. Priority Mail is available at buyers expense. I ship items out most times on Tuesdays and Fridays - sometimes daily... but due to the closing of our local post office I most often ship every other day as I have to commute a distance to the post office to mail the international orders.
Unfortunately it appears that our mail system too is not as efficient - and items are taking a wee bit longer for arrival - I assume do to the US postal systems cut backs.
International orders can take anywhere from 2 weeks to 8 weeks or more for delivery. I unfortunately cannot control this - as occasional orders are postphoned at customs. Do to the lengthy amount of time, an international order is not considered lost until 10 weeks after purchase date. I apologize for this inconvenience - but can honestly say I mail generally 2 to 4 international orders every other day - and have yet to have one be actually LOST in transit - :) Though sometimes slow - they always eventually get there! Shipping Insurance is also available at buyers expense - please request it to insure your package if desired.
Refunds and Exchanges
It is important to me that all customers be more than happy with their purchases at Abby&Ellie Originalz. If for any reason you are dissatisfied please contact me immediately upon receiving merchandise to resolve the issue.
Additional Policies and FAQs
All items come from a clean, smoke free studio. I am more than happy to provide custom orders when possible. Please contact me via conversation. I love this site and am so pleased to be able to share my items on here. I hope all of my etsy customers enjoy their buying experience in my shop.
For additional little treasures, please do check out my sister shop, which also carries additional handmade supplies and my handmade fiber art bracelets at www.PrairieBirdBoutique.etsy.com
Please note that if purchasing items from both shops at the same time I will gladly combine shipping to help save...every little bit helps!
Please do contact me if you have any additional questions. I welcome all inquiries! THANKS for peeking into my shop!
Last Updated January 31, 2015