Abigail A. Percy - Designer Jewellery...

Banff, United Kingdom

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Abigail Percy

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Abigail Percy


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Quality 6 Shipping 30 Customer service 25

Shop policies

Last updated on February 3, 2011
***Please allow three full weeks for your order to be dispatched - we are very busy in the studio running our jewellery businesses along with abigail*ryan homewares... please always let us know if you are in a rush for your item and we can see what we can do! Thanks so much for your patience :)***


Almost all items in my shop are made to order, and as such, the workshop [just me!] is very busy and industrious! Please allow up to 3 weeks for your jewellery to be specially made for you...if you need something faster, please do get in touch and we can work something out :) There are also often items in my shop which are 'READY TO SHIP' so keep an eye out for those if you are in a rush :)

I ship Internationally several times a week...and will always let you know when your order is en route [by email/convo and by marking your order as 'shipped' in your purchases section]...

All high value jewellery is sent recorded and insured mail, and is safely wrapped for it's journey! Lower value jewellery is sent regular Airmail [or first class] to keep the shipping costs proportionate. I am always happy to add on insurance to your purchase if you wish it.

Prints are shipped in stout cardboard mailers.

Please feel free to contact me with any questions relating to items prior to purchasing.

Accepted payment methods

Returns and exchanges
I do not accept returns at this time, as all jewellery is made to order {bespoke}, unless an item arrives faulty...in which case it is my policy to repair it and pay for the return postage.

If an item is lost - we can claim it's value back through the insured postal service I use and I will then replace your items of jewellery as soon as the claim is completed.

The delivery service I use is highly reliable, traceable and insured - so I have encountered VERY few problems with it in my career thus far. It costs a little more, but is worth it's weight in gold!! :)
All my payments are handled securely through Paypal, and require immediate payment upon completion of your order as per Etsy's guidelines. Please let me know if you encounter any problems during this process :)

{please note, if you choose to pay with a PAYPAL cheque, funds may not clear for up to a week. I will post goods out upon clearance of funds.}
On customs charges > Each customer is responsible for any potential import fees levied by their countries border control.