absynthejewelry

Handmade jewelry with semi-precious and precious stones

103 Sales

absynthejewelry

Handmade jewelry with semi-precious and precious stones

103 Sales On Etsy since 2008

0 out of 5 stars (66)

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absynthejewelry

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quality 2 shipping 16 customer service 14
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Shop policies

Last updated on February 13, 2011
Welcome to the Absynthe Jewelry policy page! The most important thing is for you, the customer, to be happy. I want you to be thrilled with the jewelry you receive, and I will do whatever I can, within reason, to make sure that happens.

Accepted payment methods

Returns and exchanges
Your happiness with your item is my main concern. Returns are handled on an individual basis and I will do my best to accommodate your request for a refund or exchange. You MUST contact me within 7 days of receipt of item for a Return Authorization Number. NO returns will be accepted without a RAN. Custom orders cannot e returned.

There is no charge for repairs due to a defect. Custom changes are subject to charges for materials/labor. You pay to ship the item back to me, and I will pay shipping charges to you.

If your piece breaks under normal wear, I will fix it at no charge if you return all the pieces. Please try not to bathe, swim, sleep, do the dishes, garden, mow the lawn, etc. while wearing your jewelry - it's really not good for the jewelry :)
Payment
Currently, the only method of payment that I accept is Paypal. You don't need a paypal account to pay via paypal - you can use a credit card too. If you want to use a credit card and you DO have a paypal account, just don't sign in to your paypal account, and you will be able to pay with a credit card.
Shipping
I ship anywhere in the world as long as import/export rules allow. Etsy address must match PayPal address!!! All items are carefully packed, suitable for gift giving, and shipped via USPS in the US, and 1st Class International for the rest of the world. Purchases are shipped 1-2 business days after payment is received, unless the item is custom made.

+++NEW+++
All orders must now be shipped with tracking and insurance.

International shipping rates are based on package rates. (All of my jewelry is shipped in gift boxes to assure that it is not damaged, which means I have to use the package mailing rates, rather than envelope rates) No tracking is available for international, but I will let you know the day the package is shipped.

Custom made items are shipped as ready. Occasionally there is a wait for special materials. I will always let you know if there will be a delay for any reason.
Additional policies and FAQs
Custom orders are welcomed!! However- they are not returnable.