*Digital Image Policy:

Due to the nature of digital products I cannot offer a refund on any digital purchase. All my images are saved as high quality 300 dpi images that have been tested (printed) on an inkjet printer before their release to sell.

If you have problems with the image download please convo me here on ETSY.com and I will be happy to help solve any issues.

Please backup the files you purchase in case of computer failure. It does happen! A Creative Need is not responsible for files lost or deleted from your computer.

Please note that I will always do my best to keep my customers happy! Thank you for your interest and I hope you enjoy your visit.

For your convenience, A Creative Need Etsy accepts credit cards, debit cards, and Etsy Gift Cards!
We also accept PayPal. You can pay through PayPal with a credit card, even if you do not have a PayPal account.
Payment is confirmed prior to delivery or download availability of any items.

Digital "Instant Download" Images: will be made available as a download immediately after payment confirmation. Etsy will send you an e-mail with your information. The e-mail used is the one you have on file with paypal.

If you have an alternative vision for something you have seen in my shop, please do not hesitate to contact me. I am able to add sentiments in both English and French in most cases. I will do my best to meet your creative needs!

Digital Image Angel Policy:

All my art images are intended for your personal use and small business use, you are NOT PERMITTED to redistribute any of these images
including: copying, lending, duplicating, sharing, reselling or distributing online or off.

YOU MAY use an image as an element of your handmade cards and/or personal digital or non digital scrapbooks or as a part of a handmade project/craft.
YOU MAY sell your handmade cards, or handmade projects if they adhere to the terms stated, and are sold as a finished non commercial product in small quantities of 50 or less using any one image, here on Etsy or Craft Fairs, or from your home.

When purchasing an image from Deena Perreault/A Creative Need:
You are purchasing a personal use license and by making your purchase you agree to the following terms:

You may not use these images to create or endorse any commercial product for resale including but not exclusive to:
embroidery or fabric designs or patterns, rubber or clear stamps, digital image cd's, or as part of a kit or DIY project.
You may not use any digital image in the creation of logos or images for a company or commercial website without purchase of a commercial license and/or permission from Deena Perreault, owner and creator of A Creative Need.
You may not alter the original art/images and claim them as your own; they remain the property of Deena Perreault and should be credited where possible to A Creative Need or Deena Perreault.

If you are not clear on any of the above terms, or wish to obtain a commercial license, please contact me. I am happy to discuss and clarify the terms.

Digital Image Refund Policy:

Due to the nature of digital products I cannot offer a refund on any digital purchase. All my images are high quality 300 dpi images that have been tested (printed) by an inkjet printer.

If you have problems with the image download please contact me or convo me on ETSY.com and I will be happy to help solve any issues.

Please backup the files you purchase in case of computer failure. A Creative Need is not responsible for files lost or deleted from your computer.

Thank you for your support in stopping theft and/ or misuse of art images! If you should encounter any misconduct such as resale or redistribution of my images,
please report it to me at deenaperreault [!at] gmail.com.

Thanks for visiting A Creative Need!