TheKnottedOwl

♥ Welcome to The Knotted Owl ♥

Portland, Oregon | 355 Sales

TheKnottedOwl

♥ Welcome to The Knotted Owl ♥

Portland, Oregon 355 Sales On Etsy since 2007

0 out of 5 stars
(265)

Shop owner

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Amber

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Amber

Reviews

No reviews in the last year
See reviews that mention:
quality 30 shipping 49 customer service 34
  • Anonymous on Feb 4, 2012

    5 out of 5 stars

    Really happy with this purchase! Amber was really great, very good updated feedback and excellent shipping to Australia. The cacti look great, I love the fuzzy hair one! Thanks for a wonderful product and service.

  • Anonymous on Feb 3, 2012

    5 out of 5 stars

    Lovely seller and the most adorable crochet cacti trio! Thank you for the careful shipping and pleasant communication. Highly recommended!

  • Anonymous on Dec 13, 2011

    5 out of 5 stars

    Purchased Rosie as a gift for my daughter. She was as adorable in person as her photo. Very well made and shipping was very fast also. I can't wait to see what you have in your shop in the future. Thank you so much!

View all 265 reviews

About

Shop members

  • Amber

    Creator

    I started crocheting in 2006 because I was bored and I haven't stopped since. I love the thrill of learning a new stitch, completing a new pattern or making something that someone truly loves.

  • Diesel

    Customer Service

    Diesel loves long naps, snacks and tennis balls. 🎾 He's also very photogenic and dislikes walking long distances. His favorite vegetable is broccoli.

Shop policies

Last updated on April 23, 2017
Why I love Etsy:

Awesome people + handmade goodies = me being "happy happy happy"!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
I want you to be happy with your order! Any request for refund will be reviewed. Cost minus shipping may be refunded upon receipt of the returned item.

Requests should be made within 14 days of item purchase date. Enough time to ensure item was delivered to you. Item should be returned within 30 days of purchase date in new, unused condition.
Payment
I ♥ PayPal!
Please note, I recently unverified my PayPal account after my friend suggested I don't link my bank account to PayPal due to some recent scandal. I am a REPUTABLE buyer and seller. Please feel free to verify this by checking out my feedback.
Shipping
😄 I will happily ship any item next day [after payment is received] unless otherwise noted in my shop announcements or item description.

Some items are made to order so please read the descriptions carefully. I ship USPS first class. If you desire delivery confirmation, let me know. Sometimes I use delivery confirmation on my own, no extra charge. It depends.

📬 Please note the Post Office near my house is not open on Saturday so if you purchase something late Friday or over the weekend it will not ship until Monday.

FedEx available for additional rate. International shipping is now available.

If the actual cost of shipping is more then $1.00 of what I charged I will refund the difference.
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🌲LOCAL BUYERS 🌲
I will gladly pop your item in the mail for the regular shipping cost OR we can meet up around town. I live in SE and work downtown. If you choose to pick your item up you still need to choose 'paypal' but then just pay with cash when the item is exchanged or you can choose to pay with paypal and I will refund the shipping when the item is exchanged.
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💲CUSTOMS FEES 💲
As a seller, I can not be responsible for customs fees for international shipping. Each country is unique and the rules are different everywhere.
Additional policies and FAQs
Got questions? Convo me, I don't bite!