AdamandCarolynCreate

Adam and Carolyn Creations

Cincinnati, Ohio
| 9,872 Sales | 5 out of 5 stars 5 out of 5 stars

Smooth shipping

Has a history of shipping on time with tracking.

Rave reviews

Average review rating is 4.8 or higher

Announcement    ***Detailed Shop Policies***


***3D Printed Items:

Colors may vary slightly from stock photos due to monitor settings and the nature of handcrafting the product. If you have a specific color request please let us know. Filament colors are subject to availability, color requests may not always be fulfilled and can cause delays in your order. We do our best to send multicolored orders to brighten your day and all of our materials and products are made and designed in the USA.

All items are printed in PLA, an organic non-toxic plastic made from corn starch that is durable and biodegradable. Due to the nature of 3D printing, there may be minor defects and imperfections (stringing, rough edges, bumps, discoloration, loss of infill-which may be intentional for the product design, etc) that make each piece unique and different. Every item is test printed and checked for not only aesthetics, but also the intended use. You may find areas where we’ve taken the time to sand, file and clip away any aesthetic imperfections. If any imperfections are found which do affect the products intended use we will not ship the order until our standards have been met. Due to the thermal properties of PLA plastic it is best to keep all products away from extreme heat. High temperatures can cause plastic to soften and warp. Hand wash only with mild soap.

We have spent months building, testing and designing our three machines to exact specifications for accuracy and quality. We use only the highest quality filament to ensure colors are vibrant and defects are kept to an absolute minimum for both our products and our machines. All products are printed on a glass sheet meaning one side of the product will be smooth (and likely have a shiny appearance in some or all areas) while the other will present infill lines due to the basic nature of 3D printing. Please do not hesitate to contact us with any questions.

FEEDBACK: All feedback and suggestions are taken into careful consideration and are very much appreciated. We are consistently looking to innovate and improve our products and shop. Please do not hesitate to contact us prior to leaving any negative feedback. We will do our best to satisfy any questions or concerns with your order and would appreciate the opportunity to exceed your expectations.

SHIPPING POLICY : Processing times will vary between products, order size and if there are any color requests. Custom orders may take up to 14 business days to design, test print and obtain approval. We currently average a processing time of 2-5 business days, however unexpected delays may happen. Please do not hesitate to ask when you can expect your order to ship.

All orders are shipped through USPS with tracking. Most of our products and orders will ship First Class Domestic/International, however orders above 15.9oz or when purchased by the buyer will ship via USPS Priority.

Please be patient through the shipping process. Unexpected delays and un-scanned packages have become common in the last couple months. We are more than happy to help in any way that we can, however please acknowledge many shipping issues are out of our control.


RETURN POLICY: We do not accept returns or exchanges at this time, however if you have any questions or concerns please do not hesitate to contact us. We do our absolute best to provide extensive descriptions in our listings and product photos. Please be sure to read through all descriptions and store policies.

REQUESTS FOR CANCELLATIONS: Requests for cancellations made after we have begun working on an order are subject to a 30% restocking fee. A cancellation request on a custom order is subject to a 50% fee.

REFUSED and RETURN TO SENDER: Items marked as "Refused" or “Return to Sender” by buyers will not be refunded. Additional shipping charges may apply if an order needs to be reshipped.

SUSPECTED MAIL THEFT / MISSING DELIVERED PARCELS: Please let us know if your package is missing and we will work with your post office to recover it. We will do everything we can to help locate a missing package, however we cannot be held financially liable for missing packages that are confirmed as delivered or accepted by the postal authority.

DAMAGED IN MAIL: We require photo documentation in any situation involving damage to the product. Please save the box and damaged item(s): this will be needed for the insurance claim. Message us detailing the damage and please send photos for documentation as soon as possible. Proof of damage that takes more than 24 hours to acquire after the product has been delivered will not be accepted as valid.

Announcement

Last updated on Sep 27, 2023

***Detailed Shop Policies***


***3D Printed Items:

Colors may vary slightly from stock photos due to monitor settings and the nature of handcrafting the product. If you have a specific color request please let us know. Filament colors are subject to availability, color requests may not always be fulfilled and can cause delays in your order. We do our best to send multicolored orders to brighten your day and all of our materials and products are made and designed in the USA.

All items are printed in PLA, an organic non-toxic plastic made from corn starch that is durable and biodegradable. Due to the nature of 3D printing, there may be minor defects and imperfections (stringing, rough edges, bumps, discoloration, loss of infill-which may be intentional for the product design, etc) that make each piece unique and different. Every item is test printed and checked for not only aesthetics, but also the intended use. You may find areas where we’ve taken the time to sand, file and clip away any aesthetic imperfections. If any imperfections are found which do affect the products intended use we will not ship the order until our standards have been met. Due to the thermal properties of PLA plastic it is best to keep all products away from extreme heat. High temperatures can cause plastic to soften and warp. Hand wash only with mild soap.

We have spent months building, testing and designing our three machines to exact specifications for accuracy and quality. We use only the highest quality filament to ensure colors are vibrant and defects are kept to an absolute minimum for both our products and our machines. All products are printed on a glass sheet meaning one side of the product will be smooth (and likely have a shiny appearance in some or all areas) while the other will present infill lines due to the basic nature of 3D printing. Please do not hesitate to contact us with any questions.

FEEDBACK: All feedback and suggestions are taken into careful consideration and are very much appreciated. We are consistently looking to innovate and improve our products and shop. Please do not hesitate to contact us prior to leaving any negative feedback. We will do our best to satisfy any questions or concerns with your order and would appreciate the opportunity to exceed your expectations.

SHIPPING POLICY : Processing times will vary between products, order size and if there are any color requests. Custom orders may take up to 14 business days to design, test print and obtain approval. We currently average a processing time of 2-5 business days, however unexpected delays may happen. Please do not hesitate to ask when you can expect your order to ship.

All orders are shipped through USPS with tracking. Most of our products and orders will ship First Class Domestic/International, however orders above 15.9oz or when purchased by the buyer will ship via USPS Priority.

Please be patient through the shipping process. Unexpected delays and un-scanned packages have become common in the last couple months. We are more than happy to help in any way that we can, however please acknowledge many shipping issues are out of our control.


RETURN POLICY: We do not accept returns or exchanges at this time, however if you have any questions or concerns please do not hesitate to contact us. We do our absolute best to provide extensive descriptions in our listings and product photos. Please be sure to read through all descriptions and store policies.

REQUESTS FOR CANCELLATIONS: Requests for cancellations made after we have begun working on an order are subject to a 30% restocking fee. A cancellation request on a custom order is subject to a 50% fee.

REFUSED and RETURN TO SENDER: Items marked as "Refused" or “Return to Sender” by buyers will not be refunded. Additional shipping charges may apply if an order needs to be reshipped.

SUSPECTED MAIL THEFT / MISSING DELIVERED PARCELS: Please let us know if your package is missing and we will work with your post office to recover it. We will do everything we can to help locate a missing package, however we cannot be held financially liable for missing packages that are confirmed as delivered or accepted by the postal authority.

DAMAGED IN MAIL: We require photo documentation in any situation involving damage to the product. Please save the box and damaged item(s): this will be needed for the insurance claim. Message us detailing the damage and please send photos for documentation as soon as possible. Proof of damage that takes more than 24 hours to acquire after the product has been delivered will not be accepted as valid.

9872 Sales

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Adam and Carolyn

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About AdamandCarolynCreate

Sales 9,872
On Etsy since 2020

Providing Quality and Unique Supplies to Crafters, Quilters and Seamstresses

Shop members

  • Carolyn

    Designer, Customer Service

  • Adam

    Owner, Designer

Shop policies

Last updated on Aug 22, 2020

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
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Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on May 18, 2022

Frequently asked questions

What are 3D printed items made out of?

All items are made using PLA, an organic non-toxic plastic made from corn starch that is durable and biodegradable! Due to the nature of 3D printing, there may be minor defects and imperfections (stringing, rough edges, bumps, discoloration, shiny appearance, loss of infill-which may be intentional for the product design, etc) that make each piece unique and different. Prior to shipping every item is checked for not only aesthetics, but also the intended use. You may find areas where we’ve taken the time to sand, file and clip away any aesthetic imperfections.

We use only the highest quality filament to ensure colors are vibrant and defects are kept to an absolute minimum for both our products and our machines.

Zero Waste

Here at Adam and Carolyn Create we understand the importance of recycling. We recycle not only our shipping supplies, but also our templates and filament! Shipping boxes, cardboard, packing paper are all reused and recycled whenever possible.

When filament spools begin to run out the remaining amount of filament usually ends up in the landfill. To avoid unnecessary waste we hand feed our printers every last bit to make one of a kind multicolored products!

Our Recycled Templates

Every 3D printed item is unique and though many flaws can be clipped or cleaned up some templates do not meet our standards. Instead of sending these templates to the landfill we will donate, repurpose them for craft time with our toddlers, or offer them at a discounted rate to anyone wanting to test a pattern or are unsure if 3D printed vs acrylic templates are right for them!

Send us a message if you want to check out what we currently have available in our recycle bin!

*Recycled templates though are not visually pleasing; they are perfectly usable for tracing or using a rotary cutter.