adaoz

I accept returns for clothing unworn, unused, and in original condition. Sales on customized clothing or clothing outside of my standard sizes are (in most cases) final.

Returns must be shipped to me within 3 business days of receipt with items placed back into any interior packaging in which they were initially wrapped for protection, hang tags included. Customs forms are to be marked "retour de marchandise" ("returned goods") with value marked as "N/A".

Any returns I accept will be for exchange, store credit or refund minus shipping and packaging costs. (I make this decision myself according to the item and to what went wrong.) Buyer is responsible for all shipping costs.

Full refunds are only given for items lost or damaged in the mail that have been shipped with full insurance or in the off chance that I sent the incorrect item due to fault on my part.

I do not accept returns, make exchanges or give refunds without prior communication and if feedback is given. Failure to contact me immediately upon receipt of the item and/or leaving feedback will imply acceptance of the item or transaction as is. Prior to any full refund (paragraph above), a claim will be submitted with the postal authorities and photographic proof will be required for damaged or incorrect items.

I accept payments via PayPal. Shop prices are in originally € and are automatically converted to your selected currency by PayPal.

France residents: J'accepte les règlements par chèque à condition que le chèque soit émis par une banque domiciliée en France métropolitaine. Si vous optez pour ce mode de règlement vous devrez m'en informer une fois la commande effectuée afin que je vous fournisse les informations nécessaires. Votre commande sera expédiée à l'encaissement du chèque.

Customs duties, tariffs and taxes are not included in the shipping rate or item price. Overseas buyers may be subject to them as determined by their local government and I am not responsible for these additional charges. I am legally obligated to provide and always note true information on customs forms, even if buyers ask or tell me to do otherwise.

shop policies borrowed from tortillagirl.etsy.com thank you :)