
Shop policies
Thank you for taking your time to look at my shop!
Accepted payment methods
Returns and exchanges
→ If for some reason you are not satisfied with the design, refunds are available only once items have arrived to me unused and in perfect condition.
→ Custom orders, made to order, limited edition, and reserved items are non-refundable and non-returnable.
Please note, that I am not able to refund shipping costs and buyer is responsible for the costs that are related to shipping item(s) back and items MUST BE sent back insured.
Payment
Payment is due at the time of purchase.
Orders will be canceled if no payment or communication is received after 48 hours.
DON'T HAVE PAYPAL? No worries you can pay via credit card or debit without having an account. Please message me and I will send you instructions.
Helpful link on how to make a purchase: http://www.etsy.com/help_guide_checkout.php
Shipping
Also, custom/made to order pieces take a bit more time to make so please keep in mind that your item will be made and on its way from 7-10 days. (If you have any questions on custom order timing, please don't hesitate to message me). Thanks for your patience. If you need quicker turnaround time, please contact me about the different fees.
REMINDER: ALL items come gift wrapped!!!!
SHIPPING
I offer FREE WORLDWIDE SHIPPING via USPS First-Class Mail. I do offer rush shipping options - please contact me for details.
INTERNATIONAL:
All international orders will be shipped USPS First Class International Mail with NO insurance provided. However, if buyer would like to purchase insurance for order, please convo me before ordering so that shipment with insurance can be calculated for you. Items that are shipped without insurance that do not arrive at correct address or are lost in the mail are the responsibility of the buyer, not Ada Rosman. And all international customers are responsible for any taxes or customs fees. Please check with your local post office to verify what other and if any additional fees do apply.
ADDRESS:
Please verify that your Etsy and PayPal address match up...otherwise if addresses don't match up, item will be shipped by default to the Etsy address provided upon checkout.
Additional policies and FAQs
Feedback is a wonderful tool that allows me to know that your order has arrived safely and that you are happy with your jewelry. Your customer feedback/satisfaction is greatly appreciated.
CUSTOM ORDERS:
Custom orders are welcome! I enjoy making jewelry that is personal to the wearer and that evokes memories of places/people/times to the wearer. Please convo me to discuss details.
....I really love to work with found objects to make pieces that draw the wearer to important moments in ones life. So if you have something that is important to you and would like to make it a wearable piece....please contact me.
WHOLESALE:
Wholesale purchases are welcomed....feel free to contact me through etsy or send an email to: adarosman [!at] gmail.com
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PLEASE NOTE:
that seeds are NOT edible. May be harmful if eaten. Make sure to keep away from children.