DanelleJamie on Dec 26, 2016
Fit perfect -- Christmas gift for my niece!
Melissa Johnson on Dec 21, 2016
Awesome service and fast delivery 😍
Accepted payment methods
- Accepts Etsy gift cards
All International buyers must pay by Paypal or Etsy Direct checkout in US dollars Payment must be received before the items will be shipped.
California residents will be charged 7.75 percent sales tax upon checkout
INSURED SHIPPING: If you would prefer to have your package insured against loss or damage with insurance and delivery confirmation please convo me and request insured shipping. I will send you a paypal invoice for the additional charges. Priority mail with insurance and delivery confirmation is also available, please convo me with a request and I will send you a Paypal invoice for the additional charges.
INTERNATIONAL SHIPPING: All International orders are shipped via USPS first class international without tracking or insurance. As delivery confirmation is not available for First Class shipping I can only provide the customs form number. Priority Mail International is available and provides a tracking number. This service starts at $20.00 US
If you require any special international shipping please contact me prior to checkout so I can change the postage charges or immediately after checkout with special instructions and I will issue a Paypal invoice for the additional shipping fees. International orders are sent with a packing slip and are marked with the correct total item price on the customs slip (no shipping charges are included) The customs order form will be marked as merchandise. When your package arrives in your postal system you may be charged customs fees, duties or taxes. Any customs fees, duties or taxes are the buyers responsibility and are not included in the shipping charges. Please allow 4 to 6 weeks for International packages to clear the Customs Department in your country. International orders that are returned due to customers not wanting to pay custom and duty fees that their country charges will not be refunded shipping charges. The merchandise refund will be issued once the package arrives in good condition to Crystal Shores.
I do not accept responsibility for packages lost or damaged in transit, please purchase insurance for these rare instances.
If your purchase is a gift I can ship it directly to the recipient for you. I will add a bow to the box and a gift card with your message. No invoice will be included in the package. To do this just include the address of the gift recipient in your order at check out.
Refunds and Exchanges
I will exchange or refund the merchandise once it is returned to me minus shipping charges. Refunds are via Paypal. Insurance is recommended for return shipping as I will not be responsible for lost or damaged items during shipping.
Additional policies and FAQs
Please contact me for any information through the Etsy convo system.
Thank you, Nina at Addie & Em