Handmade Ceramic Bead Supplies

Philadelphia, Pennsylvania

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Shop policies

Last updated on May 9, 2022

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Welcome to Amy Esther's Bead Boutique, specializing in handmade porcelain focal beads. I want you to be happy with your purchase so it can become a fun, exciting and inspirational part of your next design project!

To get the most out of your purchase, please take a moment to look at the shop policy information below. And thank you!

Accepted payment methods

Returns and exchanges
Replacements for broken uninsured pieces granted on a case-by-case basis if you alert me within three days of receiving the item.
I accept payment via credit cards and Paypal, and may accept money orders with prior arrangement. If a customer makes a purchase without immediate payment, I will send out a reminder message after three days. After 10 days without payment, I reserve the right to cancel the order.

All purchases will be shipped after the payment is received.

Please note: I only ship to confirmed Paypal addresses. I need to ship to this address because of Paypal's policy regarding contested transactions. Paypal will not cover either party's expenses should something happen to the item if the item has not been shipped to the address they have on file.
At the latest, items will be shipped by USPS First Class the next Monday or Friday after the purchase, although I often ship them sooner!

Beads are shipped in a hard case or jewelry box inside a protective mailer to ensure a safe journey. I will insure purchases over $50.

The shipping cost partly includes the cost of shipping materials and delivery confirmation in addition to postage.
Additional policies and FAQs
Please note that every piece is created individually, and while I do my best to accurately represent them in my pictures, your piece may differ slightly in color or shape.

I love custom orders, so don't hesitate to contact me if you don't see exactly what you want!

I want you to be happy with your purchase! Please convo me if you have any problems or questions. Thanks again for looking at my shop!

- Amy Esther