agnesandamy

Agnes and Amy

Washington, United States · 475 Sales

agnesandamy

Agnes and Amy

Washington, United States 475 Sales On Etsy since 2011

4.5 out of 5 stars
(138)
Shop owner

Amy King

Contact

Announcement   Agnes and Amy is permanently closed, effective December 31, 2015.
Thank you, dear friends, for your patronage over the years.

Announcement
Last updated on Apr 25, 2016

Agnes and Amy is permanently closed, effective December 31, 2015.
Thank you, dear friends, for your patronage over the years.

Amy King

Contact shop owner

Amy King

Reviews

Average item review
4.5 out of 5 stars
(138)
aleusha13

aleusha13 on Dec 11, 2015

5 out of 5 stars

So cute! Looks great.

tatchick

tatchick on Nov 16, 2015

4 out of 5 stars

Fast shipping and recipient was super pleased with her gift. Thank you!

dendroica

dendroica on Jan 3, 2015

5 out of 5 stars

My daughter absolutely LOVES the scarf. Thanks so much!!

View all 138 reviews

About

Agnes and Amy, est. 2011

Agnes and Amy was born in 2011 out of a desire to preserve my grandmother's memory and honor it by celebrating the most foundational lesson she taught me as an artist: how to thread a needle.

Agnes, my grandmother, is my inspiration each day to create one of a kind accessories and decor and to provide vintage crafting supplies, the things she would have used in her days of sewing.

Each hand-crafted item is made with love and is one of a kind--just like Grandma.


Actual feedback from satisfied Agnes and Amy customers:
"This is an excellent seller to deal with!"
"Received as advertised-quickly and nicely packaged."
"Another smooth transaction from this great seller!"
"Very fast delivery! Fantastic seller that I can highly recommend!"

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Shop members
  • Amy King

    Owner, Maker, Designer

    Amy's grandmother, Agnes, taught her to thread a needle in childhood, and a love for fiber arts blossomed from there.

Shop policies

Last updated on April 25, 2016
Actual feedback from satisfied Agnes and Amy customers:
"This is an excellent seller to deal with!"
"Received as advertised-quickly and nicely packaged."
"Another smooth transaction from this great seller!"
"Very fast delivery! Fantastic seller that I can highly recommend!"


Agnes and Amy Crafts is a registered business with the state of Washington.

All Agnes and Amy items come from a smoke-free home.

Contact:
Agnes and Amy
agnesandamy(at)gmail.com

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
  • Check
Payment
Agnes and Amy accepts payment via credit/debit card, or Paypal. Payments in person may be made via debit or credit via Square (squareup.com), or cash in special situations (please contact me first). Agnes and Amy accepts all major credit cards. Payments in person must be prearranged with me (contact: agnesandamy [!at] gmail.com).

If payment hasn't cleared within ten (10) business days (M-F), the transaction will be cancelled.


Overseas buyers are responsible for any and all duties incurred in the shipping process.

Residents of the state of Washington will be charged 6.5% sales tax at checkout.
Shipping
Shipping prices include packaging, handling, and shipping costs.

Each item purchased is packaged and shipped with extra care, via USPS First Class Mail. Upgraded shipping options, including expedited, are available at extra cost; if faster shipping is desired, please mention so in the messages portion of your checkout so we can recalculate your shipping cost and updated billing can be processed.

Insurance and delivery confirmation are also available at extra cost.

Once your purchase is in the hands of the Post Office, I can't be held responsible for any delays, including delays in customs if shipping overseas. I can't guarantee the speed at which your item will arrive, with the exception of those shipped at Express rates (at buyer's expense--convo me for details).

Overseas buyers (non-USA), please be patient as your order is shipped to you. Some packages will be held by customs and will take extra time to arrive to you. Tracking numbers will be provided, but only apply to the package until it leaves the United States. Please allow up to two months for international orders to arrive.
-International buyers, please be aware that if your package is lost in transit, it cannot be tracked once in leaves the United States. If your package has not arrived after two months, please contact me and I will reship the item at no cost to you. In the unlikely event that the item is lost in transit a second time, please contact me and the transaction will be cancelled and the item price refunded. Shipping cost will not be refunded.


Certain buyers in the Cowlitz County area that know me personally may wish to have their purchased item/s delivered personally in lieu of shipping. Please contact me for details and to determine whether this is available to you. If it is, I will email you a free shipping coupon code to enter in at checkout.
Refunds and Exchanges
Before giving negative feedback, please contact me for conflict resolution! Any complaints need to be voiced within 30 days of purchase to be valid. With the exception of custom made items and items damaged in shipping, refunds and exchanges are not accepted. Custom items will only be accepted for refund if the item doesn't match your order.

If your item is damaged in shipping, please send a picture of the damage to agnesandamy(at)gmail.com. You can either return the item to me via USPS First Class Mail and I will reimburse the shipping cost as well as either refund your costs for the transaction, or I can send you a replacement. You also have the option of keeping the item and receiving a partial refund, the amount dependent on the damage. Please contact me before giving negative or neutral feedback.



Please contact me at agnesandamy(at)gmail.com with any questions or to report an item as damaged.
Additional policies and FAQs
To conserve resources, Agnes and Amy will no longer be including printed receipts with orders; a digital receipt is emailed to you when you complete your purchase. If you would like a printed receipt shipped with your order, please notify Agnes and Amy when you check out.


Items listed in my shop can be reserved for up to a week. Click "contact" on the left side of the screen or email me at agnesandamy [!at] gmail.com to let me know if you'd like to reserve an item. After seven (7) days, if you haven't purchased the item, the reserve will be removed.


CUSTOM ORDERS:

Custom orders are a great way to buy items from Agnes and Amy that better fit your taste. To place an order for a custom item, please click the “Request custom item” link on the left side of the screen. A message window will pop up in which you can tell me what it is you’d like me to make for you; please include any color specifications or decorative preferences you have. When I receive this message, I will send you a message in return before starting your custom item. I will first notify you if your custom request is possible and within my realm of ability. If it is, I will also include a time estimate and a price estimate, including shipping cost; if you approve this price and I feel I have a good understanding of what you would like, we will proceed with your custom order.

Please review this color chart to determine your color choices:
http://agnesandamy.blogspot.com/p/felt-colors.html

In order to avoid charging you when your custom order is first placed, I ask that you be timely with your purchase. When finished, custom orders will be listed in the shop under a “reserved” listing, and must be purchased from the shop within seven (7) days of when I notify you that your item is completed. If your item is not purchased within seven (7) days, the reserve will be removed and the listing will be made available to all shoppers.