
agoodturnco is taking a short break
Reviews
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Rae on Jan 13, 2021
5 out of 5 starsThis shipped so fast considering it was ordered around the holidays! Thank you so much, my sister loves it!
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Lindsay on Jan 5, 2021
5 out of 5 starsI didn't even know I needed this, but it is amazing, and looks great!!
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Lindsay on Jan 5, 2021
5 out of 5 starsI love the hooks we had made for our 3 dogs. It was quickly made and sent, and is a quality product!
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Mel on Jan 4, 2021
5 out of 5 starsThis is such a cute little wall hook! I love that it gets the leashes off of the table. Looks great and is super convenient!
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Marty on Dec 29, 2020
5 out of 5 starsExactly as described - fast shipping. Really appreciate it - thank you! 5 Stars!
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Teddy on Dec 29, 2020
5 out of 5 starsLoved the Shiba Inu ornament I purchased! It was a Christmas gift and was shipped on time. Would definitely order from this shop again.
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About agoodturnco
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Packing up a shipment!
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Wood slices ready for burning!
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Wood pile for projects :)
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IT guy turned to basement woodworker. My wife is a project manager turned crafter & social media maven!
A Good Turn Colorado was founded in 2016. It all started years before, in a basement workshop where Jason learned to turn wood. Over time, Jess learned aspects of the trade and their love of woodworking became a joint hobby. Jason handcrafts wood creations on the lathe & works with Jess on building items. Jess crafts, scroll saws and works with Jason on the business side of things. By day Jason & Jess are an IT Guy & Project Manager, respectively, but any chance they have they get into the workshop to create new pieces in wood.
Shop members
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Jason
Owner, Woodworker
I love to turn some wood on the lathe. If you can round it, I can make it. From pens to decorations to kaleidoscopes to pepper mills. I love taking a block of wood and making something recognizable out of it.
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Jess
Owner, Maker
I do a little bit of everything in the shop. Build, finish, paint and create! Plus I do the social media, shipping and the back office.
Shop policies
Shipping
Payment options
Returns & exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
Care instructions
For pens & pencils: Hand turned pens may lose some of their luster after several years. If they do, simply take a small bit of carnauba wax and a polishing cloth to apply several coats.
For cutting board care, to clean: Wipe with wet sponge & mild dish soap. DO NOT put in dishwasher. DO NOT submerge in water. For best results, wipe with butcher block oil monthly (more often if used regularly)
Chalkboard wine charms: simply wipe with cloth to erase (if using a chalk marker use a wet cloth for best results). Do not submerge in water.
Ink Refills
Different pen types take various kinds of refills:
* Slimline takes standard cross ballpoint refills
* Mesa Pens takes parker style ballpoint refills
* Fountains take ink cartridges (pre-filled or refillable)
You can find more information (including how-to videos) on our web site here:
https://agoodturnco.com/replacing-ink-lead/
Pencil Refills
Uses 0.7mm lead.
For more information, including step-by-step info or how to videos:
https://agoodturnco.com/replacing-ink-lead/
Add on shipping
We can combine shipping if you are shipping to one address. If shipping to multiple shipping addresses, we will charge multiple shipping charges.
Custom and personalized orders
We gladly accept custom orders for certain items. If it's not on the listing, contact us and we can let you know if it's something we can customize.
Custom or personalized orders are not returnable or exchangeable, no exceptions.
Missing or Lost Items in Mail
We do our best to get out your handcrafted item in a timely fashion and I will drop it off at the post office myself! However, once it is out of my hands, I can not control the speed or accuracy of the post office (or UPS or FedEx). Any estimate of delivery is just that, an estimate. We consider an item lost after 4 weeks past the original delivery date (that is when USPS will investigate).
Damage sustained during shipping
It doesn't happen often, but we know damage can happen during shipping. If you receive a package from us that is damaged and as a result your item is damaged please reach out to use as soon as it is received with an Etsy conversation and a picture of the damage (box, item, etc...). That will help us not only get you a replacement (if possible), a refund (if a replacement is not possible), but work with the shipping companies on any insurance claim (if applicable).
Missing or Stolen Packages
Once a package is out of our hands we have no control over the delivery service and are unable to replace packages that show delivery to the correct order address.
Additional steps the buyer should check with:
1. neighbors to see if the package was left with them either on purpose or by accident.
2. family members – it is not unheard of that someone else in the household will pick up the package and put it somewhere out of plain sight
3. the back door, side door, etc.
4. with manager's office (apartment)
5. check if the package is being held at the post office
6. ask the delivery postal worker where he/she left the package.
7. take the receipt and tracking number to the post office - USPS can use their GPS to track where it was delivered
More FAQ answers
https://blog.agoodturnco.com/faq/