Announcement We moved. Book racks, coat racks, nightstands. All our handmade items are now to be found here: www.etsy.com/shop/AGUSTAVfurniture Come find us!
We moved. Book racks, coat racks, nightstands. All our handmade items are now to be found here: www.etsy.com/shop/AGUSTAVfurniture Come find us!
Charlotte Walker on May 30, 2016
Pure material, beautiful design and a commercial concept that respects the environnement and takes care of it. THANK YOU i will definitely talk about your shop! BRAVO
Feel free to convo or email us if you have any queries.
Accepted payment methods
- Accepts Etsy gift cards
♣ PayPal, within three days of purchase.
If you need more than three days (or PayPal doesn't work for you), please contact us via Etsy convo.
Orders that have not been completed within 3 days, without correspondence, will be cancelled.
♣ We ship orders as quickly as we can. If you are buying a custom made product, please allow for up to 14 days before item is shipped. If for any reason we can not manage that time-frame we will contact you. We sometimes carry items in stock. Please contact us to see what we have.
♣ We do not ship on holidays
♣ All items are shipped with standard priority mail.
♣ Shipping confirmation is provided as soon as the package is sent.
♣ We are happy to combine shipping charges when your purchase multiple items.
♣ We do our very best to ensure that each piece arrive in excellent condition. We pack out items carefully using material such as bubble wrap, newspapers and packing peanuts.
♣ Please note that we will use your Etsy address and not your paypal address if they do not match.
Refunds and Exchanges
♣ If the item, for some reason, is not what you expected it to be we will happily take it back and issue a refund.
**NOTE**: if you want to return your item, please contact us first. Send the item back to us, latest 5 days after you receive it. The item must be in the exact same condition as received. Please take time to pack it as carefully as when received. You pay for the shipping back to us. Refunds made are for the product only and happen via PayPal once we receive the item, in perfect condition. We cannot refund shipping costs.
♣ If an item turns up damaged we can not be held responsible but will do what we can to help. Shipping costs are never refunded by us. We can assist on reclaiming your shipping costs from the postal service in required.
♣ We can not be held responsible for items lost in the mail.
♣ You are responsible for paying taxes, if any, of the item in your own country. We can not be held responsible for any kind of delay / or tax charges issued by issued in your country.
Additional policies and FAQs
Most of our items can be custom made in size, material, color etc.