ainsworthcustom

Ainsworth Custom Design

On Etsy since 2012

ainsworthcustom

Ainsworth Custom Design

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ainsworthcustom

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ainsworthcustom

Shop policies

Last updated on January 16, 2012
Welcome to Ainsworth Custom Design. Listed below are all the things you need to know about our happy little shop. If you have any questions, please feel free to convo us.

Accepted payment methods

Paypal
Returns and exchanges
RETURN POLICY
If you are unhappy with your purchase for any reason simply notify us by email, send the piece back in good/unused condition within 14 days, and we will refund your purchase price & original shipping fee. Note, however, that we do not refund the price of return shipping.
Payment
There will be 12%HST (harmonized sales tax) added to the cost of your item. This is mandatory in British Columbia, Canada.
PAYPAL
If you decide that you would like something and you would like to pay with a credit or debit card, choose the PayPal option in checkout. PayPal is a third party credit card processor that keeps all of your transaction information secure. You do *not* need your own PayPal account to use the service. If you have questions about how this works we'll be happy to assist you.
Shipping
We ship via Canada Post and pieces leave our place in 24 hours or less in most cases (orders placed on weekends/holidays may take a little longer). If you would like to place a large order I'll be happy to work with you to adjust the shipping price, but you must convo me first to arrange this.

INTERNATIONAL ORDERS
All of my items can be shipped internationally. If the shipping price turns out to be significantly less to ship to your destination I will refund the difference via PayPal. Note that I do not pay any duties, customs fees, or any other associated fees. These are the responsibility of the buyer if their country charges these types of fees. Please be aware of customs information including any fees that may be incurred on your end before purchasing. This information can be found at your local post office or on the web. Every country varies. If you have any questions or concerns about these policies please let me know and we'll be happy to explain further.