Handmade metal, glass, and beaded jewelry
ajjewelrydesigns' Shop Policies
Thank you for stopping by my shop! I love to work with all metals, beads, found items, and glass. I really like to combine different materials, and I will often put semi-precious stones with base metal chains or findings, or I mix sterling and base metals in a combined piece. I really never know what I will end up with until the piece is finished! I hope you like what you see!
Please Note: Items made from metals such as copper, brass, nugold, or nickel may have a reaction with the skin that causes discoloration of the skin. This is the nature of the metal and the human body.
I accept PayPal for payment. Items purchased through PayPal will be shipped when payment is confirmed. If payment is not received within 7 days of initial order, the order will be subject to cancellation.
If a money order is accepted, payment must be received and cleared before your purchase will ship.
I reserve the right as a seller to cancel any sale at my discretion without explanation prior to shipping with a full refund.
Items will be shipped USPS First Class, unless otherwise arranged with the buyer. Any additional costs incurred for customs or VAT tax will be the responsibility of the buyer. This amount is not figured into my charges or shipping fees.
I am venturing into the world of international shipping! All items will be shipped USPS International First Class, unless otherwise arranged by the buyer. Tracking will not be provided for international shipments unless it is arranged prior to shipment, and the additional cost has been paid by the buyer. Any additional costs over and above the quoted fees will be the responsibility of the buyer, including VAT taxes or any other fees associated with international shipping.
All shipments include delivery confirmation and tracking where available. Tracking is not available on international shipments. Please allow 6-8 weeks for delivery of international shipments. Insurance will be included on shipments over $100.00, and on any shipments that include hand blown glass art pieces.
Refunds and Exchanges
If for some reason you are unhappy with your purchase, please contact me within 10 days of receiving your item. After 10 days, only an exchange option will be available. I will try my best to make you as happy as humanly possible. I will consider a full refund within 10 days of receipt, minus the cost of shipping, after the item in question has been returned in the condition in which it was received and/or if an issue cannot be resolved. Return shipping fees are the responsibility of the buyer. These will not be refunded. Again, I would ask that you contact me if you have any questions or concerns about your purchased item.
There will be no refunds for customized items.
I do not resize rings, so please be certain of your ring size prior to ordering. In some instances, I may be able to closely duplicate a ring in your size. If I choose to pursue this with you, a listing will be made and a nonrefundable deposit will be required. The item will be shipped upon payment of the balance. There will be no refunds for custom pieces. An exchange would be considered. Please contact me if you would like to see what I have available.
Additional Policies and FAQs
Just to reiterate...I do not resize rings, so please be sure that you are accurate in your ring size when ordering.
Last Updated May 29, 2014