A Keeper's Jackpot

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Shop policies

Last updated on May 10, 2022

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I sell ADULT jewelry. My earrings are not intended for newly pieced holes nor for children under the age of 13.

Jewelry contains small parts and beads and sometimes sharp components (such as earrings). Some metal components may contain trace amounts of lead, and this can be harmful to developing children, as young children tend to put things in their mouths. My jewelry is not intended for use or handling by children and should be kept away from children under the age of seven.

I am not responsible for injuries by my jewelry, because if it is worn and used correctly by adults, it is safe.

New York State Sales Tax and County Sales tax is added automatically to payments through PayPal by New York shoppers. I set this up according to zip code. Upon your purchase I will verify your zip code's NYS and County Sales Tax to check for errors. If you suspect an error in calculation, please contact me. If you are paying by check, please add the appropriate amount of sales tax to the total check, and I will contact you with the corrected amount. RME payments will be requested including tax.

Accepted payment methods

Returns and exchanges
If you are unhappy with a purchase, please contact me to send the item back and once I receive it I will refund the cost of the item, but not shipping.

For returns, please contact me within two weeks of my shipping the item if you are in the US/Canada and within 3 weeks of me shipping it if you are elsewhere. I also request that if you are returning the item, it is post marked within four days of you requesting to return the item so that I can quickly re-list it again. Once I receive it, I will refund your money, excluding shipping costs, per my policy.
I ♥ PayPal. Great news for those without PayPal accounts - you can now pay through PayPal by credit card NO NEED to create a PayPal account to do so!

I have R.M.E. (Revolution Money Exchange)
To pay by RME choose "other" for payment type in your checkout process. In your private message to seller please send me your email address that your RME account is under and I will submit you a bill through RME. Contact me with any questions you may have.

I prefer PayPal or RME, however, if you do not have a PayPal or RME account and are not willing to pay by credit card, I will accept personal checks (from United States). Your item will be sent after the check clears. If your check bounces I will give you bad feedback and bill for the cost of the bounced check. If I do not receive payment within 7 postal business days I will repost the item and cancel the sale.

If you insist on sending cash, it is at your own risk.

Keep in mind PayPal accounts take about 5 business days to clear funds deposited into your account. It's the Etsy policy that states that if payment is not received within 3 days the sale can be canceled. I personally allow 5 days for PayPal to clear because it typically takes that long. Communication with me is key :)
Items will be shipped within three days of receiving payment (usually less). If I'm unable to make this possible, I will contact you. If you need the item to be shipped in less than three days, please let me know and I will try to get it out sooner. All items will be sent with first class shipping. If you need enhanced shipping, contact me and I will be happy to help, however, I will charge you for the difference.
Additional policies and FAQs
Alchemy has returned! You can place custom orders by going through the "Request Custom Item" on the right hand. You can also check out my custom Letter/Word/Phrase/Name bracelets under my custom orders section. You can always contact me to ask questions as well. I do not restrict custom orders to just the letter bracelets, you may inquire about a custom order for any jewelry and can use what I have for sale already as a guide if you'd like the same style with different materials, or the same materials but a different style as well. I prefer full payment up front, however, I will accept 50% up front and the remainder plus shipping costs upon my completion of the item.

I do not make large quantities of any one item, as it takes a while to make just one. However, if you would like me to make more of one item I am willing to offer discounts if you wish to purchase several of one item for resale. I will treat it as a custom order, as I do not normally make more than one or two of any particular item. See custom orders for details. Do not resell any of my items on Etsy.

All of my items are safe for sale to California UNLESS otherwise stated in the item description.

If an item you want to purchase from me has referred you as a California customer to my profile it is because I am uncertain of the manufacturer of a metal component or I am unable to get in touch with someone at the place of manufacturing to inquire about lead levels.

All of my materials are purchased in the US and meet US requirements, however, California has stricter laws than the US government regarding components of jewelry.

As of March 1, 2008 California has put in place a law regarding the content of lead allowed in jewelry sold in California. This law can be found here: http://www.dtsc.ca.gov/LeadInJewelry.cfm

I am working on contacting the suppliers of my jewelry beads and findings to find out the lead content. Until I hear from them, I am unable to ship certain items to buyers in the state of California. I can ship items purchased as gifts by California residents to other states, I just cannot ship these items to California. If an item I sell refers you as a California resident/shopper to my profile that means I cannot ship this item to California. *If this item is purchased to ship to California, the sale will be canceled and money refunded. I'm very sorry for the inconvenience.*

HOWEVER - WHEN POSSIBLE I CAN DO CUSTOM ORDERS AND SWAP MATERIALS with Class 1, Class 2, or Class 3 materials, possibly at extra cost depending on the cost of the swapped material. If you would like to see if this is possible for a particular item, PLEASE CONTACT ME. I love my Californian Customers :)