*akka design***your daily dose of colour*
akkadesign's Shop Policies
Welcome and thanks for visiting *akka design*. Here you’ll find information for business related questions.
For online payment, we accept PayPal. As you probably know, you don’t need to have a PayPal account to use their services. Just enter your credit card details at the PayPal screen.
If you wish you can register with PayPal and this will enable you to transfer money from your bank account into your PayPal account, and from there into our PayPal account.
If payment is not received and we are not contacted within 7 days, the order will be canceled and the item relisted for sale.
For international customers, please remember that any tariffs, taxes or custom fees will not be the responsibility of *akka design*.
Each order is packaged with care and sent in a padded envelope. Most of our items are small lightweight objects so shipping is quite inexpensive. We ship worldwide using Ireland’s post service (An Post). Rates are based on a standard shipping. If you require registration or insurance please contact us for information on shipping rates.
Items are usually shipped within 3 days upon receiving payment.
For PayPal users: please make sure your address is up to date. It is possible to get the items shipped to an alternate address if you request it.
*akka design* is not responsible for lost, delayed or damaged items after they are shipped, though we will make every effort to try and resolve the situation.
Please ensure that the address provided is correct. We are not responsible for lost or delayed items due to the inaccuracy of the address.
Refunds and Exchanges
If for any reason you do not wish to keep the item please email us for a return address within 10 days of receivement of the item. We will refund or exchange the item less shipping charges.
Additional Policies and FAQs
Free giftwrapping is available, just let us know in advance. We have nice coloured rice papers and a coordinated ribbon for giftwrapping.
We will confirm the orders via email. A shipping confirmation will be sent for your information after the item has been sent.
At the moment we do not have items in consignment but we would consider requests from Dublin based shops.
For any question or concern do no hesitate to contact me. Feel free to write in Spanish or Italian too.
Convo me or email to: laura.akkadesign [!at] gmail.com
Last Updated February 5, 2011